Told to go to A&E when I had already been
Chest pain, sickness, nausea was checked out with ECG at A&E. 2 days later no better but the receptionist at Meltham Group Practice kept referring me back to A&E despite new symptom indicating a UTI. Wouldn't look further than her checklist. I had to call an ambulance and both the paramedics and A&E staff said the local practice had over-reacted. At A&E I was prescribed a strong antibiotic which unfortunately didn't work. I rang 111 for further help two days later as I felt the receptionist's checklist would bounce me back at A&E. By this time I was very ill. Luckily the 111 doctor prescribed a change of antibiotic that worked. Failing to make an appointment for me wasted NHS resources and tied up an ambulance that might have been needed elsewhere. It also delayed effective treatment. I have left the practice as I have lost faith in being treated quickly when I need it in the future.