Bupa Dental Care Milnsbridge

I called about a broken tooth. I had an appointment within 4 days I refused an earlier
appointment because of othercommitments. I went to
theappointment with real
trepidation. I knew if it was to
be pulled I couldn't do it that
day. To be honest I would have
run. I told the dentist the same. I needed an x-ray the tooth
was in real poor condition, it
was deeply decayed but there
was a chance of saving it. The
dental surgeon Jamal went
through my options. I told him I
was ready for just leaving in
which he said if you do but
come back in a few week it
shouldn't be much worse. He
also said if you have it done It
may not work and you'll still
need an extraction. He asked me what I wanted to do. Jamal left me with absolutely no pressure for minutes. No questions, nothing whilst I mulled it over. He did say earlier he would have it filled if it was himself as it would affect my pallet if I had it extracted. It cot me £1000 2 years t ago. I considered for what seemed an age. The turmoil in my head was awful. I'm 70 and I really didn't want to do anything. No pressure from Jamal I said fill it. Filled with dread of the injection Jamal said are you sure, I said yes go ahead. The next thirty seconds awaiting the injection, the fear " it's never been this bad, always dread" he injected me. Nothing, a little scratch, honestly almost nothing. Jamal let let the lnjetion do it's work for a minute or two, got on with his work and I felt nothing. I don't know how much is filling, I think most of the tooth. It's sensitive but getting less after two days. Even if I have to have it extracted I wont be scared now. Especially if it's Jamal. I have to say my regular dentist has never hurt me. For some reason this time I was frightened, for no reason it seems.

Left me waiting and ignored me until the dentist appeared then she was nice as pie like a jecjel and hose

Visited the hygienist who was great. She really takes the time to listen to you and also explained everything she needed to in a non-technical, accessible way. Took the time to show me my gum charts and also compared them to previous ones which was really helpful. No-one enjoys visiting the dentist but she does make it bearable.

Didn't really have to wait long before was called into my check-up. Got a nice welcome and asked a couple of questions, however, I did feel that I was being a bit rushed and the dentist wasn't really listening to what I was saying. He may well have been taking everything in but it just didn't necessarily feel that way. Check-up itself was a standard one although no polish at the end which I was expecting. Nice reception staff.

I went for a routine check-up. Had to wait quite a few weeks for an appointment - understandable as emergency and urgent patients are priority. You have to be let into the building answer a few Covid-related questions and have your temperature checked. Staff really friendly and helpful. A bit apprehensive now its changed to BUPA but didn't see any negative differences in service.

Put you at ease, and don't recommend you any unnecessary treatment which is always a good thing for a dentist

They text me to tell me when my appointments due. Give decent times for appointments. All staff efficient and friendly. Clean, tidy.

Put fears at rest for both husband/children. Really great with the kids.

Have just moved here following a friends recommendation. Very professional & caring.