New Street Surgery


01484 651622

21 New Street
West Yorkshire


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Reviews (9)

unnecessary wait and anxiety for results

April 26, 2024
After a routine blood test, I was sent a text message to ask me to make an appointment. I made a telephone appointment for 6 weeks time. After 6 weeks the appointment took place. This was just a medication review and I was told that my blood results had come back within normal range. This seemed like a waste of an appointment and caused me unnecessary anxiety about what could have shown up on my blood test. This information could have been given at the time.


July 6, 2022
The last time i wanted a face to face appointment i was told it would be weeks so had a telephone appointment instead Reception staff and practice nurse are very nice .GP’s listen and give me enough time at my appointment. I do need to take someone with me to register me when i arrive to fill in the information on the screen .

Reply from New Street Surgery

Thank you for your reply.

All appointments in the Practice can be booked either for face to face consultations or telephone it is the patients choice.

We apologise if you were given incorrect information.

Thank you for sending in your feedback.

Provider responded

Very good

June 30, 2022
I have a long term back problem and suffer with chronic pain which impacts my mental health. I receive pain treatment from the GP and they are very good.

Reply from New Street Surgery

Thank you for taking the time to feedback on the care you receive from our Practice. We will always try to maintain our excellent service for you and all of our patients.

Provider responded

Total chaos over regular cancer injection

May 10, 2021
My husband has been treated over the past 18 months for Prostrate Cancer. He has to have Ostreogen vaccinations every 12 weeks to complete his treatment.
All has been well until this last one which has a been a complete and utter mess.
Not only Is the injection now 3 weeks late he has now been to the surgery twice and had to leave as the prescription has not yet been ordered.
Susan Hirst

Everyone helpful

October 24, 2020
From ringing the receptionist and a follow on call from the Dr extremely helpful, referral was made and letter received in a day - impressed

Friendly , happy to help

June 1, 2020
The team are extremly helpful & happy . great the set times to ring for repeat prescriptions have been relaxed especially as I'm not sure what day of the week I'm on let alone time.


September 13, 2018
Only been a few times, was easy to get an appointment and the service has always been good, staff very nice and helpful.

Practice what they preach

September 4, 2018
Waiting times to be seen can be over 30 mins however if we are late for our appointment we are told off

One doctor has been fantastic

November 9, 2017
Quality of care depends on which doctor you see. Some go above and beyond to help. I wouldn't be alive today without the care that one doctor has given me.
The environment it lovely too, light and welcoming.