Pleasantly surprised
Over the last week, I have had toothache and really struggled to get an appointment with an NHS dentist because I wasn't registered. I was advised to call NHS 111, but I hadn't heard good things from other people. However, I did call and had a really positive experience. The person I spoke to was professional and friendly; they asked some set questions and said that I needed an urgent appointment with an urgent dentistry service, and that they would pass on my details to them for arrangements to be made. I was called back within a couple of hours, and was able to make an urgent appointment at the weekend. I was really impressed with the speed at which things happened and the help I received.