Pharmacy Wise

Formerly known as Rowlands Pharmacy


01924 410008

Heckmondwike Health Centre
16 Union Street
West Yorkshire
WF16 0HH


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Reviews (9)

Poor service

February 6, 2024
Firstly One of the tablets I get is for 30 Tablets. Around 5 times now every time it is delivered there are only 28 in the box. It’s extremely annoying when you get accused of telling lies ,and can I bring the box down to prove it. Now I have been waiting for some medication prescribed electronically since 24th January , I have been trying since last week to get through on the phone. They are not answering the phone it is disgusting It rings the clicks to music

Over half an hour trying to call

February 6, 2024
Shocking service. Nobody answered the phone and the music they play is super annoying

Still waiting for urgent medicine since Tues

January 26, 2024
It's Friday and is supposed to be out for delivery as I popped in to ask. As at 6.30 pm no prescription.

Attend for regular prescriptions.

October 17, 2023
The staff are really helpful and professional. They are pleasant and caring, showing great patience and kindness even when very busy.

Useless service never ready

January 13, 2020
What ever time of day you go theres always a long queue and then to be told your prescription isn't ready when it's been pre ordered 3 days earlier is very annoying so you either have to wait or come back this as happened several times , WHY when there's so many staff in the shop are they so useless , I for one will never use this pharmacy again , AVOID

Incompetent, badly managed, unorganised.

December 20, 2019
Over ten days since the prescription was submitted electronically. Still awaiting it delivered to our home. As promised, so now out of essential medication. Disgusting how they get away with this.
andrew haigh

My experience

February 19, 2019
Friendly staff, occasionally a long wait. Helpful
Irene Margaret

Just brilliant

October 30, 2018
Online orders and delivery is really useful. Really nice staff, they know me well . New manager, really, really good. Can drop in for advice.
Patricia Skinner

good pharmacy, excellent staff and service

October 1, 2018
mainly excellent, very rarely any problems since getting new manager
Patricia Skinner