Too many new faces
I used to see a couple of regular Doctors, I am aware many of the Doctors have left the practice and now every time I come I see someone different. It's too many faces for me to remember who I have told what to and for them to remember me, so I end up having to repeat myself and my situation every time, which is frustrating and time-consuming. I feel appointments can be rushed at the best of times, so I feel this does not help. I also find some of the reception staff rude and dismissive and I am often told to 'call back tomorrow when I call to make an appointment, which isn't helpful.