Approachable staff
I don't come often but when I do, I have no problems. I can always get an appointment if I come in at 8am.I did that today and got an appointment. Normally times are good with very little waiting. I am registered for online services but I don't use for appointments, I live very close and walk on. I find this easier as technical difficulties, you don't know what might happen. Nice, friendly, approachable staff.