How We Work

Every voice Counts

We’re an open organisation and want to make it easy for you to talk to us. Please don’t hesitate to get in touch

We are approachable and responsive

Ask what we’re doing and we’ll tell you. We are keen to make information available in the most straightforward and appropriate way.

We represent opinions

We represent opinions and work with health and care services, but remain independent.

We champion fairness

We champion fairness and equal access and treatment.

We are practical and dynamic

We are practical and dynamic, we’re here to help services to improve.

What could be done better?

You can ring or email us, tweet or Facebook us or come and see us (or we’ll come to you). Whatever suits you best. We’d like to know where there is a problem and your ideas about what needs to change. Talk to us and we’ll help make your voice count.