Batley Health Centre
Feedback Rating
Based on 22 reviews
Leave your Feedback
Reviews (22)
Wonderful service
October 10, 2023
The receptionists are extremely helpful and caring. Every appointment is face to face, usually on the same day as calling. I can't praise them enough.
Great service
July 7, 2023
Had more face to face appointments in the last few months than I had in years at my previous GP. Staff are lovely, nurses are great, and if there's and will arrange any tests and/ or examinations they deem necessary in a very short space of time.
Little to offer
April 16, 2023
They lack a lot of things in the way of helping you. I have found that any other than basic of basic is not offered here. I can’t even have the injection or implant done at this GP and it’s the only one I’ve ever been to that doesn’t offer these.
Good
March 2, 2023
Quality of care is good although I do wish I was able to see a regular GP as I don't seem to see the same person more than once or twice. I've never had a problem getting and an appointment, usually the same day or next day,
great service
January 13, 2023
We as a family feel really supported by the health center. Calls are answered fairly quickly and online requests are responded to promptly. Always seen face to face when needed and we have great confidence in the medical staff there who have supported all our family for a number of years.
Awful surgery. Avoid.
May 6, 2022
Receptionists rude and unhelpful.
Appointments impossible to get.
Left waiting for medication because they didn't bother to call me as promised.
Don't respond to letters from specialists.
Appointments are rushed through as fast as possible.
They don't listen.
Doctors are cold, unfeeling and uncaring.
You are ignored and dismissed.
I have never had such poor quality of care.
Appointments impossible to get.
Left waiting for medication because they didn't bother to call me as promised.
Don't respond to letters from specialists.
Appointments are rushed through as fast as possible.
They don't listen.
Doctors are cold, unfeeling and uncaring.
You are ignored and dismissed.
I have never had such poor quality of care.
Rude and patronising staff.
July 20, 2021
Called to make an appointment for my dad who is a cancer patient and needed medication review by his gp. The receptionist was adamant he could not see his gp and a practice nurse would see him .When I told her his has hypertension and angina and ideally his gp would be better to see him especially with his history she began giving me a list of blood tests he would need for medication review and these would be arranged by the nurse. I am a health professional ( with a registration) my self I work in a hospital and I see more patients on a shift than the gps are seeing in a week! Even the hospital doctors are reviewing more patients than Gps. Also I’m pretty sure the receptionist is no capacity to be making such recommendations. The hca in hospitals never make such comments to patients in regards to what tests they need. They seek a medical review. This was the receptionist who I’m sure has had no clinical training either in theory or practical. So how can she can tell me what tests he needs or who he needs to see.
Anyway he never got to see the gp. The practice nurse called him
And said he needs to attend the accident and emergency for review. If he was feeling the medications were not working for him..The a&e is over swamped as it is , he would be better off seeing his own gp who knows his history. This surgery is pathetic. They are passing their work load on to the hospitals who are struggling as it is . While they sit behind closed doors and triaging patients on the phone. It would appear covid is only out to get the gps. Everyone else including hospitals , dentists , care workers and many others professionals are not on the target list of covid !
Anyway he never got to see the gp. The practice nurse called him
And said he needs to attend the accident and emergency for review. If he was feeling the medications were not working for him..The a&e is over swamped as it is , he would be better off seeing his own gp who knows his history. This surgery is pathetic. They are passing their work load on to the hospitals who are struggling as it is . While they sit behind closed doors and triaging patients on the phone. It would appear covid is only out to get the gps. Everyone else including hospitals , dentists , care workers and many others professionals are not on the target list of covid !
Care about the patient
April 6, 2021
Dealt with the medical issue. Receptionist listened and accommodated the patient needs. Dr is
an exceptional doctor. I say this as a carer of an elderly patient at the practice.
Thank you
an exceptional doctor. I say this as a carer of an elderly patient at the practice.
Thank you
the receptionist is rude
February 23, 2021
Called to ask about making an appointment the be patronised by a very rude receptionist. Totally un called for as I was polite and was asking advice. I’ve heard others say this but I don’t think anything of it until I called myself. Disgusting behaviour.
The worst GP surgery
December 14, 2020
The staff are very rude.
They cancelled my appointment without notice, which was very inconvenient and my husband had to leave work for it.
They are very unprofessional and lie about availabilities.
Doctors prescribe the wrong dosage of medication and my pharmacist had to sort it out for me.
They cancelled my appointment without notice, which was very inconvenient and my husband had to leave work for it.
They are very unprofessional and lie about availabilities.
Doctors prescribe the wrong dosage of medication and my pharmacist had to sort it out for me.
