Calderdale Royal Hospital

Absolutely amazing service From diagnosis, pre op, mid op & post op. Staff are friendly, attentive, kind & caring. Felt extremely well looked after. Fantastic consultant & team

Our main issue is with the car park. I take my wife for her appointments and the main car park just isn't big enough. Everyone you speak to says the same. I drop my wife off and then can spend the next 3/4 hour waiting to find a space. We don't live around there, so we don't know where else to park. If you had to drive yourself there i'm sure you'd miss your appointment.

We visited A&E and the wards, unfortunately we found the wards weren't clean and the dinners were cold.

Having a colonoscopy yesterday it is very degrading to have this procedure, not once was I explained to what was happening not once was there any empathy shown or care in anyway, I did say to the nurse how empathetic you are her reply was were not here to talk to you. What a horrible thing to say to a patient. There are in the wrong profession.

I was asked to go for an urgent colonoscopy and experienced care that left me feeling quite traumatised. When I got into the procedure room, the consultant looked at me and shouted at me for being underweight, saying it would be extremely difficult and painful to carry out the procedure on me.
This made me anxious and I felt I was in the wrong, just for being there.
Reluctantly, he asked a nurse (who was lovely) to get a child’s colonoscopy tube. He then started the procedure with no warning or explanation and as soon as I experienced a little pain he got cross and told me they would have to reschedule the colonoscopy as I needed to be sedated.
I told him I didn’t want to be sedated and asked him to continue. He continued to speak in an aggressive and uncaring nature to me throughout and it made an unpleasant procedure intolerable.
I hope that nobody else experiences this kind of treatment.

The procedure was moved at the last minute from HRI to Calderdale due to staff absence.
I can only imagine that this was the cause of his rudeness / stress levels.

All the staff lovey,. Doctor very patient and very understanding. Efficient service and signposted well.

Discussion of Gynaecology problems with nurse specialist. Long wait, BUT well worth the wait. Excellent information and first class advice, really good attitude and a very good experience. Wish she worked at H. R .I. !

Very good and prompt service with polite, caring staff. Also, a painless operation!

Very nice and informative. Put me at ease, very informative.

Treated like a person even though due to water infection my behaviour was erratic. Staff were kind even though i was hallucinating and behaving in a challenging manner. The cook found out i was not eating so she made me egg and chips and i really enjoyed them. I was awkward whilst ill but they still treated me well and with respect. Staff kept checking i was OK.