Wood Dental

I sent a message to Woods dentist yesterday via messenger on Facebook to check if they were doing the temporary filling kits for people to do from home. I was answered, on a Sunday, within a couple of hours to tell me that they were open for business, and could do that in surgery and to please call practice on Monday and they would sort out an appointment for me.

I rang today to make an appointment for my temporary filling replaced that had fallen out. I wasn't eager to make an appointment at this time but the lovely receptionist put me right at ease and explained they were open and the dentists were making their own appointments at the moment. She would take the preliminary information and the dentist would call me back. She checked I wasn't in pain and explained the call from the dentist would come from a private number to make the appointment in the next couple of days. Great service so far I felt really reassured.

Explain what treatment you're having really well. The waiting times vary depending on the time of day

asked me about the health of my teeth, any issues... then reviewed my teeth and then discussed the concerns I raised and put in place an action plan.
All was very clear, helpful, a great service.

The staff need training how to treat special needs children. They do not understand autism and lack awareness. They need to be more patient and caring .

I took my young son with painful abscess the dentist i saw was patient and understanding also explained in depth but using language thta a 5 year old can understand, she sucessfully removed my sons tooth because of this.

I visited this service today- a very nervous patient. I was warmly welcomed by reception on arrival and sensing my nervousness chatted to me until my appointment. The dentist was lovely and explained everything she would be doing and the timescales this would take in a reassuring manor. During my treatment to numb the gum area the dentist used relaxation techniques and put me at my ease which made the whole experience so much better to cope with. The dental nurse was great really caring and sensitive to my needs. The whole experience of going to the dentist which is something I dread immensely was made better by the caring staff working there.

Dentist very good, no problems

Friendly.they make feel at ease

Everybody has a fear of dentists but they make you feel confident and reassured. What they've done has been good for me.

It's good, normal. I've been coming for several years.