Greenway Medical Practice

Dr Cameron very helpful , efficient and caring . Easy to get appointments. I can't always get to see the doctor i want but they are all good. But if i ask to see a specific doctor i might be offered a telephone call or see them in person. The nurses are all very good . Everyone i see I don't have an issue with

Whilst sat in the waiting room, I could hear some of the conversations the reception staff have to deal with - they are so patient, even when the people they are speaking to are quite rude and abrupt!
The nurse I saw today (Rachel) was so kind to me - thank you

Good quality GPs, appointment times are acceptable and i have no issues with treatment

Always get an appointment on the same day. Friendly staff. Dr's ring back when appropriate, always give you the time you need.

The same doctor since I've been in the practice and they know me. Receptionists think they are the doctors .

Great Doctors and staff always ready to listen and help ????

First class service.friendly helpful easy to talk to. They listen.

I came out of a GP appointment and was told to make my next appointment at the reception desk. The receptionist told me I would need to phone up to make an appointment!
There have also been problems with my medication - they say they've sent it through to the chemist and then when I go to pick it up it's not there.

Very good service, they make sure I get my medication

There is a telephone system where you ring up and tell the receptionist your health condition and then the GP rings you back to decide if an appointment is necessary. I don't think you can be diagnosed on the telephone. I've also tried the on-line system to book an appointment as I thought it may be easier way to get an appointment and didn't want to ring the triage system. When I arrived at the surgery the receptionist said that the GP should have rung me back before coming- what a funny system. Although they did see me anyway .