Greenway Medical Practice
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Based on 10 reviews
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Reviews (10)
Just lovely
July 28, 2023
Whilst sat in the waiting room, I could hear some of the conversations the reception staff have to deal with - they are so patient, even when the people they are speaking to are quite rude and abrupt!
The nurse I saw today (Rachel) was so kind to me - thank you
The nurse I saw today (Rachel) was so kind to me - thank you
Overall experience
June 26, 2019
Good quality GPs, appointment times are acceptable and i have no issues with treatment
Great service
November 26, 2018
Always get an appointment on the same day. Friendly staff. Dr's ring back when appropriate, always give you the time you need.
Good practice
June 18, 2018
The same doctor since I've been in the practice and they know me. Receptionists think they are the doctors .
Friendly and efficient
June 4, 2018
Great Doctors and staff always ready to listen and help ????
First class service
November 15, 2017
First class service.friendly helpful easy to talk to. They listen.
Can't get an appointment
September 20, 2016
I came out of a GP appointment and was told to make my next appointment at the reception desk. The receptionist told me I would need to phone up to make an appointment!
There have also been problems with my medication - they say they've sent it through to the chemist and then when I go to pick it up it's not there.
There have also been problems with my medication - they say they've sent it through to the chemist and then when I go to pick it up it's not there.
No problems
September 20, 2016
Very good service, they make sure I get my medication
The Telephone Triage
March 30, 2016
There is a telephone system where you ring up and tell the receptionist your health condition and then the GP rings you back to decide if an appointment is necessary. I don't think you can be diagnosed on the telephone. I've also tried the on-line system to book an appointment as I thought it may be easier way to get an appointment and didn't want to ring the triage system. When I arrived at the surgery the receptionist said that the GP should have rung me back before coming- what a funny system. Although they did see me anyway .
Miss doctors callback
June 4, 2015
On mon 1st June I rang for a doctor to ring back. I asked for Wednesday as I work mon/tues. The 1st call was whilst I was doing the school run. As I take 4 children to school it was noisy and I didn't hear the phone ring. I rang back and rebooked as I know doctor won't try again. I asked for a call after school run. They can't give you a time and unfortunately nipped to the toilet and missed the second one. Didn't dare ring back again. If this is the process I think the doctor should just try one more time in case the patient couldn't just quite get to the phone.
Also my son was referred for a hearing test in March and still not heard anything and we're now in May.
Also my son was referred for a hearing test in March and still not heard anything and we're now in May.