The Almondbury Surgery

Difficulty booking appointments.
Rarely see my own doctor, always a locom.
Treatment I get is good however

I attend the surgery on a regular basis. The reception and support staff are efficient and have always assisted me. The GP's are also great, explain what they are doing and appear very knowledegable. Put simply, It's a well run surgery from admin through to the clinical team.

Had no problem getting an appointment however I did have to drive down and booked on opening as struggled with phone. Tried day before but was full.

Look after you well. Doctor who I see is brilliant. Really good

rany for an appointment in the morning, non left but they spoke to the doctor about my symptoms and rang back with an appointment that same day. only waiting for 5 minutes on the arrival for the appointment

The reception staff are pleasant. The GP's are really caring I feel as if I'm the only patient. Excellent service.

The doctors are always pleasant at the surgery and make your appointment as stress free as possible.

All the doctors at this practice take time to really actively listen if my experience is anything to go by.

To a person they interact well, take time to understand and really deliver a supreme service.

If there are any negatives it's more with some of the support staff. Some, not all, treat you as if you're a carbuncle where they deliver an experience that can, at times, be quite unpleasant. Some of the reception and telephone staff think they're something beyond the rest of us humans. They may work at a medical centre but they're still people. To be clear, they are in the minority but get one in the phone and my blood begins to boil.

The staff attitude below is only the support staff, not the Doctors.

Trying to get past the receptionist is murder

Doctors and the caring nurses exceptional