Undercliffe Surgery


01924 403406

Heckmondwike Health Centre
16 Union Street
West Yorkshire
WF16 0HH


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Reviews (21)

Can't see or speak to a doctor

November 23, 2021
I have been passing blood and suffering abdominal pain for sometime and finally built up courage to consult my doctor's. I found it impossible to book a appointment by phone or register online, so I asked if I could call into the surgery and wait to see someone and was told I could. The day after I rose at 6am and made the 2 and a half mile walk to the surgery and was told I couldn't see a doctor but one would phone me in 45 minutes once I was home. I wasn't surprised when no one phoned,no wonder men are so reluctant to seek medical advice with such uncaring people Could you please point me in the right direction for a consultation as I am getting very worried
Anthony Mann

Just rubbish in general.

October 27, 2021
Appalling service.

Great Drs but difficult getting appointments

June 2, 2021
Ended up having to go to the walk in centre instead as I couldn't get an appointment for two days for a kidney infection - wasted all morning in walk in centre when I could have got antibiotics from the GP had I been able to have a 10 minute appointment - Reception staff hit and miss as to whether they are helpful - all Drs I've met are great, nurse who did my bloods was also quite abrupt and unhelpful


February 6, 2020
My surgery is efficient. Signposting to the relevant person. Quite conscious of privacy. Registering on-line is difficult too many instructions, lost interest .Text are good repeat prescriptions etc. Doctors friendly and knowledgeable practice nurses very good too .

Family bereavement

February 6, 2020
Really good and informative support from patients GP
Beverley Fletcher

not impressed

April 12, 2019
Can never see the doctor I want to see. I go regularly because of a long term condition but I have to repeat all my history every time I go, Different doctor every time.

Very good

April 12, 2019
I don't go often but when I do go I always get what I need

Only takes patients on a daily basis

February 19, 2019
Having trouble walking. Saw Dr and he recommended pain relief and physio and x rays treatment ongoing


February 19, 2019
Good doctors
Peter James


February 19, 2019
I don't know who makes the decision on repeat prescriptions whether or not you can receive this medication based on renewal dates. Dr fine. Receptionist poor.The in-between service hit and miss.
Harvey Jackson