Wellington House Surgery

Both my husband and I are registered at the surgery and have been for a number of years. My husband was diagnosed with Parkinsons in 2020 and they have been really good with his care.
I do find it a bit difficult to get an appointment for myself though as its quite tricky getting through on the phone and they often tell me no more appointments are available or there is a week or 2 wait for the next appointment for myself but they usually see my husband within a couple of days.
The reception staff are kind and helpful and everyone there is clearly doing their best.

I don't have to phone for appointments they make me 6 weekly appointments to make it easier for me.

Always can get an appointment when needed. All staff including reception polite. Online prescription ordering works well

All staff are friendly, found out the problem with my wife and signposted her to the most efficient specialist service. Surgery was absolutely fantastic.

No problems at all, satisfied, easy to get appointment, staff are all very good

Quite difficult to book appointments

Always been excellent. Disabled daughter always seen quickly. Everything good.

Very impressed with the home visit my elderly grandmother had today. The doctor created an immediate rapport and trust with my grandmother to put her at ease which is not easy given her confused state.

Don't feel listened to.
Not taking symptoms seriously
Easy enough to set appointments

Good service