Rose Medical Practice (previously Glencross Surgery, Huddersfield)

Contact

01484 500921

Fitzwilliam Street
Huddersfield
West Yorkshire
HD1 5PU

Location

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Reviews (18)

What a lovely bunch they seem to be!

April 12, 2022
I've been registered here for just over 6 months and have consistently found their services to be caring and responsive. Ive also heard them be shouted at by very rude people and handle it calmly and kindly. Very pleased to be registered here and would recommend them to any other nice people who wont be rude to the recepion ladies!
Anonymous

Very thorough and supportve

November 27, 2019
Great appointment system, reception staff are trained assess appointment suitability, in the instance of needing an urgent appointment, they have priority slots which are made available daily. GP's thoroughly assess needs, history, present condition and consistently check you have a sound understanding of how to best manage i.e through use of an inhaler or medication. Advocates preventative methods to care and the positive benefits of our environment such as nature and physical activity. Content knowing myself and my family are being care for by a very warm, friendly responsive surgery.
Stephanie Smith

Reply from Rose Medical Practice (previously Glencross Surgery, Huddersfield)

Thank you so much for your review, and for taking the time to comment on so many aspects of our service. We’re delighted you are satisfied with our service and we hope to be looking after you and your family for many years to come!


Provider responded

Great care

September 14, 2018
Advised to do exercise but really struggle because had hips replaced. Go quite regularly, they keep a check on me as I have quite a few health issues.
Exceptional care usually
Anonymous

Friendly doctors

October 5, 2016
Glencross surgery is a very friendly doctors which I have always been able to get an appointment when needed and also helped me when needed.
Dean Scholes

Reply from Rose Medical Practice (previously Glencross Surgery, Huddersfield)

Thank you for your lovely feedback - we do try and give the best service we can so its great we met your needs and expectations.


Provider responded

N/A

July 27, 2016
Not much to say sorry
Z.ahmed

Reply from Rose Medical Practice (previously Glencross Surgery, Huddersfield)

Thank you for the 5 stars! Wishing you the best of health, Sally


Provider responded

Nurse consultation

July 27, 2016
1st class no problems
Anonymous

Reply from Rose Medical Practice (previously Glencross Surgery, Huddersfield)

Thank you very much for your positive feedback. I will pass on your comments to our nurse as she is new to our team and will, I'm sure, be pleased that you rated her service as 1st class! Wishing you the best of health, Sally


Provider responded

Running late

July 27, 2016
Would be nice if the doc is late that you can be let off for being late.
Anonymous

Reply from Rose Medical Practice (previously Glencross Surgery, Huddersfield)

Thank you very much for taking the time to give us some feedback. Our appointment system is in place to provide some structure in what can be a chaotic world. We appreciate our patient's patients when a medical need causes our clinics to run late, although this is a rare occurrence. We are reasonable and do allow patients a 10 minute window in which they can still be seen if they are running late, although we would expect this to be the exception and not habitual. Anything later than that and I am afraid they are into someone else's time who may have arrived on time for their appointment and we can't expect that patient to wait to be seen after someone who was late for their appointment. If we are running late, our check in screen does inform you of your expected wait time on arrival, if you were then not happy with that you could rebook for another time. When a patient is late for their appointment we do offer people the option of booking an appointment for another time or sitting and waiting until the end of surgery when they arrive late, perhaps this is something you could take advantage of the next time you are running late? I'd be happy to discuss this further with you in person if you ask for me at reception. Wishing you the best of health, Sally


Provider responded

Very happy with this service

July 27, 2016
Very co-operative staff
Anonymous

Reply from Rose Medical Practice (previously Glencross Surgery, Huddersfield)

Thank you very much for your positive feedback. I'm pleased you find the team here co-operative, they work hard to be efficient and enjoy problem-solving on behalf of our patients. I'll be sure to pass on your comments. Wishing you the best of health, Sally


Provider responded

Best surgery in Huddersfield

December 22, 2015
Have no problem getting appointments. Staff are understanding and friendly including Dr's. Great to order prescriptions and appointments on line.
B C

Reply from Rose Medical Practice (previously Glencross Surgery, Huddersfield)

Thank you very much for your positive feedback. I'm pleased you find the online services useful. Please spread to word to your friends and family about Patient Online because this is available to all patients in Huddersfield and makes getting what you need when you need it so much easier. Wishing you the best of health, Sally


Provider responded

Caring staff

July 15, 2015
Every time I ring to get appointment always get same day or day after. Asthma nurse fits me in, flexible. Really caring staff not rushed through. Feel staff are interested in what I'm saying. They don't just say, go away and take this medication.
PM