Rose Medical Practice (previously Glencross Surgery, Huddersfield)

Contact

01484 500921

140 Fitzwilliam Street
Huddersfield
West Yorkshire
HD1 5PU

Location

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Reviews (24)

Excellent service very polite staff

January 4, 2023
Doctors are very very good and give you sufficient time at appointment
Anonymous

Reply from Rose Medical Practice (previously Glencross Surgery, Huddersfield)

Thank you for your feedback - I'm really pleased we were able to help you


Provider responded

No improvements needed

July 6, 2022
I am happy with the practice and see no improvements needed.
Waiting times are good and reception staff are very nice and helpful.
Quality of care is very good, always been happy with the doctors advice and support from nurses.
Anonymous

Reply from Rose Medical Practice (previously Glencross Surgery, Huddersfield)

Thank you for leaving us such a kind review. I'm really pleased we've been able to meet your needs.
Best Wishes
Sally


Provider responded

Nurses here are awesome

July 6, 2022
I am very happy with the practice.
The nurses are awesome, they explain everything step by step and don't do anything until I am ready.
The reception team are very kind and helpful and even send out follow up emails which is fantastic for me. Very happy!
Anonymous

Reply from Rose Medical Practice (previously Glencross Surgery, Huddersfield)

Thank you for taking the time to leave us a review - I agree the nurses are lovely!
Please do let me know if you have any future concerns, you can email me on sally.oldbury@nhs.net
Best Wishes
Sally


Provider responded

Good- no issues

July 6, 2022
My experience at the practice have only ever been good.
From waiting for timesto attitude of staffand quality of care I have not had an issue.
Anonymous

Reply from Rose Medical Practice (previously Glencross Surgery, Huddersfield)

That's a lovely review thank you!
Please do let me know if you have any future concerns, you can email me on sally.oldbury@nhs.net
Best Wishes
Sally


Provider responded

Very good

July 6, 2022
I am very happy with the service.
Booking an appointment is very easy, reception staff and lovely and helpful and quality of care is very good too.
Anonymous

Reply from Rose Medical Practice (previously Glencross Surgery, Huddersfield)

Thank you for taking the time to leave us a review - I'm really pleased we met your expectations.


Provider responded

Everything excellent in every way

July 6, 2022
I am very happy with the practice, they are very efficient. My calls are answered immediately and I am noy left waiting in a queue. Booking an appointment is so easy and the reception staff are very helpful and kind, they get you every you need.
Quality of care is also spot on.
Anonymous

Reply from Rose Medical Practice (previously Glencross Surgery, Huddersfield)

Thank you ever so much for your review. Its great to see we are achieving in the areas that matter most to you.


Provider responded

What a lovely bunch they seem to be!

April 12, 2022
I've been registered here for just over 6 months and have consistently found their services to be caring and responsive. Ive also heard them be shouted at by very rude people and handle it calmly and kindly. Very pleased to be registered here and would recommend them to any other nice people who wont be rude to the recepion ladies!
Anonymous

Reply from Rose Medical Practice (previously Glencross Surgery, Huddersfield)

Aw! Thank you so much! Yes we do occasionally bear the brunt of people's frustrations so I'm really pleased the team members handled it so well. It's part of our training to still try and help people when they are not at their best but, yes we'd always rather have a day filled with nice people like yourself who treat us with mutual respect.
Best Wishes
Sally


Provider responded

Very thorough and supportve

November 27, 2019
Great appointment system, reception staff are trained assess appointment suitability, in the instance of needing an urgent appointment, they have priority slots which are made available daily. GP's thoroughly assess needs, history, present condition and consistently check you have a sound understanding of how to best manage i.e through use of an inhaler or medication. Advocates preventative methods to care and the positive benefits of our environment such as nature and physical activity. Content knowing myself and my family are being care for by a very warm, friendly responsive surgery.
Stephanie Smith

Reply from Rose Medical Practice (previously Glencross Surgery, Huddersfield)

Thank you so much for your review, and for taking the time to comment on so many aspects of our service. We’re delighted you are satisfied with our service and we hope to be looking after you and your family for many years to come!


Provider responded

Great care

September 14, 2018
Advised to do exercise but really struggle because had hips replaced. Go quite regularly, they keep a check on me as I have quite a few health issues.
Exceptional care usually
Anonymous

Friendly doctors

October 5, 2016
Glencross surgery is a very friendly doctors which I have always been able to get an appointment when needed and also helped me when needed.
Dean Scholes

Reply from Rose Medical Practice (previously Glencross Surgery, Huddersfield)

Thank you for your lovely feedback - we do try and give the best service we can so its great we met your needs and expectations.


Provider responded