Elmwood Family Doctors - Meltham

I moved to this surgery a year ago and it is far easier to get an appointment than where i was before. The staff seem very well organised and I've never had a n issue.

I'm happy with my experiences here and the quality of care.
I would be prefer if there was more than 1 day available for out of hours at this surgery, although I know I can be seen elsewhere on different evenings I would prefer to be seen here, so more evenings would be beneficial.

I've been here 25years and I've never had an issue and always been well looked after.

When I order prescriptions online there is an option to add comments however these are not read.
I only like to be seen by a couple of the doctors here as the others don't listen to me.

The quality if care is good. Phone calls are answered quickly but I can be left waiting in the surgery waiting are for 10-15 minutes at times but other than this there are no other areas I would suggest improvements are needed.

The reception staff are friendly and welcoming.
Phone calls are answered quickly and follow up calls are made when they say they will.
The quality of care had always been great for me too.

No problems, excellent service and care, no improvements needed.

I've never had any problems here. Whenever I ring I get through quickly and the staff are helpful.
The quality of care from the practioners is great too.
I was unaware until today that there were out of hours available on certain days, so this will be usual for me as I work full time.

Generally speaking the care and service here has been good. We did have one issue some months back but we discussed this with the practice manager and our issue was eventually resolved.
Phone calls are answered quickly but there can be a little bit of a wait for a face to face appointment with a doctor.

I had a telephone call with one of the doctors and then she invited me in to see her at the practice the following day and resolved my issue.
I have always had positive experiences here .