worked OK when placing an order. However it does not close the loop. It gives you a loose time of when the prescription will be ready but does not inform you if the prescription is sent to the chemist or if you have to collect it. The other downfall is that it tells you when you can place the next order but in my case I am on warfarin so the hospital can vary my dosage but the system doesn't know this and restricts my ordering of it.
As you state the online system does not know whether you have nominated a pharmacy to receive your prescriptions electronically and therefore does not advise you regarding collection. However, if you have nominated a pharmacy the practice will automatically send it to your chosen pharmacy and if not, it will be to collect from the practice.
I note your comment re Warfarin prescriptions and unfortunately again the online system does not make provision for this at the moment.
I will pass your feedback on through our IT system user group where we can highlight potential required enhancements to the system for the future.
Many thanks for your feedback
have got nothing but high praise for the manner in which the staff and medical team conduct their business. Whenever I have needed to see a doctor I have been offered an appointment usually on the same day. Last year I was diagnosed with aggressive bladder cancer and had to have major surgery. Both prior to and after surgery the treatment that I received from Park View Surgery was exceptional. In my experience, the "front of house staff" are courteous, patient and pleasant, I have always been able to get a "same day" appointment with one of the medical team. When you are, or have been very ill, as I have, it is not the person you see that is important, it is the treatment, assistance,and understanding of the person who sees you that is paramount. I have nothing but praise for these people. I do not understand why people wish to remain anonymous when giving reviews whether it be positive or negative. If you have something to say, say it but please have the guts to put your name to it.