Single Point of Access (SPA) - Mental Health

Address
Beckside Court
2nd Floor
286 Bradford Road
Batley
WF17 5PW
Telephone
01924 316830
The Calderdale and Kirklees Single Point of Access team receives all referrals for mental health services in Calderdale and Kirklees. The team directs all the referrals to the most appropriate Trust services or advises the referrer of the best organisation to contact.

The team screens all referrals for urgency i.e. whether they need a response within 4 hours, 24 hours or 14 days. They meet with people who have been screened to need a 4 or 24 hour response (urgent referral) face to face to assess their needs and also sees some people who need an assessment within 14 days.

The single point of access team also provides a 24 hour, 7 day a week helpline for service users and can offer advice to referrers at any time.

It also manages all inpatient ward beds in Kirklees and provides a gatekeeping service to assess whether people need to be admitted to hospital or can be nursed in their home environment. It does this along with its sister team, Kirklees intensive home based treatment.

Feedback

Rated by Anonymous
30th November 2019

Approaching crisis but too scared to call.

I've had new symptoms of seeing people/animals that aren't there,...
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Rated by Anonymous
20th November 2019
Response from provider

Unhelpful and made assumptions

Basically made me feel like I was just being dramatic...
Rated by Nichola
2nd August 2019

Rude and unhelpful

Received a call regarding my mentally ill Son. After finishing...
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