Eightlands Surgery

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Based on 50 reviews

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Reviews (50)

Happy with Doctors

August 5, 2019

My partner phones up as it can be difficult for me to speak on the phone . I am happy with the doctors but sometimes struggle to out and mobility is a problem with my crutches. When I am struggling I would prefer a home visit.

Anonymous

Generally service is good

August 5, 2019

Parking is horrendous. Generally the service is good and it is difficult to get an appointment. Waiting to see a doctor is 10 minutes at the most.

Anonymous

Very good

August 5, 2019

I've been coming for over 40 years since 1976 . Very good, never had a complaint and still coming. My husband feels the same.

J M & B N

Never get appointment when i ring up

August 5, 2019

Parking is disgusting. Never get appointment when I ring up and although you can book online it can end up being double booked, this happened to me recently.

POH

Staff helpful

August 5, 2019

Hard to get appointments. Staff helpful. Doctors good. Surgery have been helpful and we have had to visit often.

Anonymous

Happy with doctor

August 5, 2019

I am aware of the online appointments but I an not the type of person to do it. I'm happy with the doctor.

Z A

So far no concerns/ complaints

August 5, 2019

Hard to say at moment if things need improving as it is only second time to get appointment but so far no concerns or complaints.

Anonymous

Shocking

July 16, 2019

Ring up for appointment and can never get one. Have to ring next day all the time.
Receptionists are stand offish. I don't like being asked what is wrong with me by the receptionist.
Don't get to see own doctor, they're always locums who don't have time to talk to me. the doctors are typing on their computers before I've even finished speaking.

Anonymous

Great

January 22, 2019

I've been at the same doctors since I was born - always been there and wouldn't want to change.
It's always changing but it's still good.
Kept to old fashioned way which is why I liked them

Anonymous

Difficult to get appointments

September 24, 2018

Impossible to set through phone
Was held for 20 minutes
Some staff are not friendly or approachable

Anonymous

Reply from Eightlands Surgery

Sorry to hear you are having difficulties with our phone lines, unfortunately at 8am the high call volumes can mean queues on the line. Have you tried online services for appointment booking? All GP appointments are available at 8am and you can beat the queues on the phone, pick the most convenient appointment, with the doctor of your choosing. See a receptionist for more details if you are not already registered.
Thank you
Eightlands

Eightlands Surgery