Lindley Group Practice


01484 503349

62 Acre Street
West Yorkshire


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Reviews (68)

Dr's and nurses very polite

September 16, 2023
The practice is very very good at organising medication, and I'm not waiting too long on the phone. The Dr's and nurses are very polite and the meds are always on time.

I'm going for my flu jab soon too.

Received text to say less patients to see Dr.

January 21, 2023
Building work is going to be carried out at the front of the practice, it was stated that less face to face apts will take place because of this! But, the practice has patio doors at the back of the practice, so surely this would enable more patients to be seen face to face,or is there an issue at the rear of the practice?.

Always dealt with promptly, friendly staff.

August 14, 2022
Caring doctors, nurses and reception staff. Always looked after well. Very good practice.

Long waits

August 11, 2022
I phoned to make an appointment and after a 35-minute wait, I spoke with the receptionist and was told someone would call me back later that day with an appointment date. I received a text 2 days later with an appointment which wasn't for another 2 weeks.

Reception staff all pleasant

July 5, 2022
We are new to the area and they were helpful and referred me to services when needed. We usually get seen promptly for appointments and the reception staff are all pleasant

No compassion for elderly patients.

March 7, 2022
My mum who is in her 80s has been trying to get an appointment for the past week. The mantra of the staff is ‘no appointments ring back at 8am tomorrow’. There is no attempt at all to find out if there is an urgency or an offer to give a pre-booked call back. She attempted to put her request in an ‘e-consultation’ request but got an email telling her to ring back at 8am tomorrow. She was in tears after receiving the email and feels that no-one at the practice cares about her or is prepared to discuss her condition. Looking at the CQC standards how does this fit with being a caring service and being responsive to people’s needs?
Karen Lamb

very difficult to get an appointment

November 11, 2021
Like other patients who have recently posted comments, getting an appointment by phoning or going online is pretty much impossible. E-consult is a good way of getting a problem sorted, but why does it say on their website "PLEASE DO NOT USE E-CONSULTATION TO REQUEST A GP APPOINTMENT'" This is so off-putting : surely if you want advice you will need an appointment! And why is the E-Consult not available outside the Practice hours ? If you are working, you need time in the evenings or weekends to complete it. This practice is really struggling.

Access to medical services near impossible

August 9, 2021
Long wait times on the telephone, 'online booking via Patient Access' a complete waste of time as nothing is available. Medical services are good when you get past the hurdle of the reception who seem to do their best to ensure you do not get even a telephone 'consultation'

Damp and Disgusting.

July 14, 2021
You can ring this surgery as much as you like. You’ll never get through. Receptionists are rude and refuse your medication on repeat prescription. Even when it’s nothing to with them.

I’ve had to wait 6 weeks for an appointment which I booked online. After the telephone consultation I was asked to go into to the surgery. Well, as soon as you enter the waiting room you are greeted with the overwhelming smell of mold. I sat by the window and I could clearly see the problem. Paint bubbling and peeling from the wall, Black mold around the window frames. It had even inhabited the vertical blinds. Absolutely foul, you could smell the damp through a face mask. I managed to take a picture so I’ve got proof of the issue should it be required. Safe to say. I’ll be taking my ailments else wear.

Disgusting staff really have no manners at al

June 18, 2021
Slammed phone down half way through receptionist was rude cocky and tried to rebuff me for daring to ask her to do her job ie order a prescription because Web down