The Paddock Surgery

Contact

01924 465343

Chapel Lane,
Thornhill
Dewsbury
West Yorkshire
WF12 0DH

Location

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Reviews (60)

Efficient and kind

October 14, 2021
I was given a telephone appointment the next day after my online request. My health problem was dealt with efficiently, appropriately and with kindness. All staff I came across were helpful and friendly.
Anonymous

Staff very helpful with our covid vacc cert

October 12, 2021
were very helpful in registering my wife on line and giving us the complex codes we required.
Craig Palmer

100% fantastic service when I needed it !!

September 29, 2021
Recently I have had some health concerns contacted the surgery and got a telephone appointment the same week and since then they have gone above and beyond what I expected ... Blood appointments ECG's and scans all arranged withing the week follow up appointments to discuss with GP within same week and more already arranged ,the care and consideration from all the th staff is second to none -they have made me feel so calm relaxed and informed the entire time .. a Fantastic team !!
JB

Smear test/bloods/child ill

September 24, 2021
Kind, caring, reassuring and carried out necessaries quickly. Asked if I had any questions afterwards and explained the next steps.
Always found administration staff to be helpful too.
Jo Froggatt

Reply from The Paddock Surgery

Thank you for taking the time to provide your feedback Jo and for your kind words - they are really appreciated and will be shared with the practice team


Provider responded

Brilliant surgery

September 23, 2021
Been with the surgery near enough all my life, never had an issue at all. The staff have always been helpful , the Dr's have always been great. They have been under tremendous pressure lately and still do their best to make sure you get a good service
Anonymous

Reply from The Paddock Surgery

Thank you for taking the time to provide feedback. We really appreciate your kind comments which will be shared with the practice team.


Provider responded

The receptionists are very efficient

September 23, 2021
When I need to speak to or see a doctor I can or even a nurse they are all very welcoming put you at ease if your nervous about seeing them I have never had any problems at the surgery.
Anonymous

Reply from The Paddock Surgery

Thank you for taking the time to provide feedback. We really appreciate your kind comments which will be shared with the practice team


Provider responded

Got seen quick and referred for surgery the

September 23, 2021
The doctor was amazing. His bedside manor is second to non and he actually takes his time to explain things
Natalie schofield

Reply from The Paddock Surgery

Thank you Natalie for taking the time to provide feedback - it is very much appreciated. Your kind words will be shared with the practice team


Provider responded

Great

September 23, 2021
Was seen to strate away problem was solved
Liam

Reply from The Paddock Surgery

Thank you Liam for taking the time to provide feedback - it is very much appreciated.


Provider responded

Cannot fault the care given to my Mothet

September 23, 2021
My Mother had been having difficulties for a while and was diagnosed with Vascular Dementia. The staff and doctors at Paddock Surgery were there for Mum and our family throughout the pandemic and could not have possibly done any more. My family feel very fortunate to be patients there.
Craig Widdop

Reply from The Paddock Surgery

Thank you Craig for taking the time to provide feedback - it is very much appreciated. Your kind words will be shared with the practice team


Provider responded

Bad attitude

September 18, 2021
Worst surgery we have been in moved back to far better one with great staff
Darren

Reply from The Paddock Surgery

Thank you for providing feedback Darren. I am sorry that our service did not meet your expectations. If you could please provide further details to admin.paddocksurgery@nhs.net then I can look into what has happened.


Provider responded