Dewsbury and District Hospital

Contact

01924 541000

Halifax Road
Dewsbury
West Yorkshire
WF13 4HS

Location

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Reviews (134)

WARD 12 - excellent care

December 17, 2024
Here's a revised and polished version of your feedback:

I was very well looked after by the entire team. My surgeon explained in detail what was going to happen during my procedure and immediately afterwards. The nursing team kept me calm and reassured while I was waiting for my procedure, and they provided excellent care during my recovery.

I feel very grateful to have been cared for by such a wonderful team on the ward. Thank you!
Anonymous

Oncology Department

November 21, 2024
Had chemotherapy treatment . All the staff are excellent. Very friendly and caring , you can have a laugh and joke with them , you feel like you really know them when you leave, which really helps. Thank you all for your help and support.
Anonymous

Reply from Dewsbury and District Hospital

Thank you for taking the time to post your comments regarding your recent experience.

I am so pleased to read of your positive experience and in particular how staff on the unit are friendly and caring. Our staff work really hard to provide a warm and welcoming environment and I am so glad that it was portrayed in your experience.

I will be sharing your kind words with the team.

Thank you again and I wish you well.

Kind regards
Clare Blackburn
(Head of Patient Experience)


Provider responded

Urology at Boothroyd Centre - Excellent

Urology
October 7, 2024
Had to take a relative to an appointment in the urology clinic. Staff were so friendly and supportive and the quality of care was spot on. Ended up needing emergency care as an inpatient which was arranged as soon as possible and the staff monitored relative's condition until a bed could be arranged.
Anonymous

Reply from Dewsbury and District Hospital

Thank you for taking the time to post your comments regarding your recent experience of visiting our Urology Clinic.

It is so lovely to read how well your relative was looked after by our staff. All of our staff aim to provide a high standard of care and treatment for all of our patients and I am so pleased that this was both yours and your relatives experience. I will ensure that the team receive your kind comments.

Thank you again and I hope your relative is recovering well.

Kind regards
Clare Blackburn
(Head of Patient Experience)


Provider responded

Services at Dewsbury hospital

July 16, 2024
The services at Dewsbury seem to be reduced and being transferred to Pinderfields / Pontefract instead.
Anonymous

Reply from Dewsbury and District Hospital

Thank you for taking the time to post your comments.

Depending on the type of care needed, patients may be directed to Pinderfields and Pontefract Hospitals, because this is where the specialist equipment and professionals are. Similarly, there are certain aspects of care that the Trust can only provide from Dewsbury Hospital.

In 2015 we centralised acute care delivery on the Pinderfields site. So for example if a patient requires an acute admission for cardiology or gynaecological surgical reasons then they would be admitted to Pinderfields, or if they had been referred to our one stop breast services they would go to Pinderfields as that is where the specialist equipment is.

A large volume of our outpatient services and elective surgical activity is delivered from Dewsbury Hospital, and over recent years there has been a considerable amount of investment in the hospital. We opened the Jo Cox rehabilitation centre in January 2023, reopened the Bronte Birth Centre earlier this year and are currently building a brand new Surgical Treatment and Diagnostic Hub which will enable us to provide an estimated 65,000 additional episodes of low complex care for our patients each year.

I hope this answers your query but if there is anything further we can help with, please do get in touch with our PALS team (myh-tr.palsmidyorks@nhs.net).

Kind regards
Clare Blackburn
(Head of Patient Experience)


Provider responded

Blood clinic 5 star

Haematology
June 7, 2024
I had to attend to give blood to help my consultant with my diagnosis. I arrived and took a ticket .it was very busy but the staff were very professional and efficient. They dealt with everyone with respect and great support. Regards my treatment I was helped by Ayesha and Sam
The ladies were fantastic and even though my body was not in a mood to give up blood that easy. Both staff remained calm and made me feel comfortable and the experience was very pleasant
So big thank you Ayesha and sam wonderful patient care
Anonymous

Reply from Dewsbury and District Hospital

Thank you for taking the time to post your comments regarding your recent experience.

It is so lovely to read of your positive experience and how staff made you feel comfortable in a very busy environment.

I will share your kind feedback with the team as I know how thrilled they will be to know of your positive experience.

Thank you again and I wish you well.

Kind regards
Clare Blackburn
(Head of Patient Experience)


Provider responded

Excellent support on acute assessment unit

April 5, 2024
My mother was transferred to the assessment unit from A&E at PGH. Despite being a busy unit all staff worked hard towards a safe discharge once assessed as medically fit.
Anonymous

Reply from Dewsbury and District Hospital

Thank you for taking the time to post your comments regarding your mother's recent experience of being a patient at the Mid Yorkshire Teaching NHS Trust.

It is lovely to read that your mother had excellent support even though the unit was extremely busy. I will ensure all of the the staff on the unit receive your kind words and praise.

Thank you again and I hope your mother is recovering well.

Kind regards
Clare Blackburn
(Head of Patient Experience)


Provider responded

Fantastic

Outpatients
September 6, 2023
Went in for a surgical procedure. Could not have been treated better from the start to finish

Reply from Dewsbury and District Hospital

Thank you for taking the time to post your comments regarding your recent experience.

I am delighted to read that your experience has been really positive and that you have been pleased with the care and treatment provided to you by our staff.

I will share your lovely words with the team as I know how much they will appreciate your feedback.

Thank you again and I hope you are recovering well.

Kind regards
Clare Blackburn
(Head of Patient Experience)


Provider responded

Relative of admitted elderly mogher

ward 10- 11
June 24, 2023
My mother was admitted from PGH A&E to ward 8. She was exhausted and was found laid flopped over on her back by myself the following morning laying in the wrong direction with cornflakes soggy as she had not been able to eat without a beep going off from her drip in every mouthful, if it had been in her other arm it would have been more manageable. This went on for all the time l stayed until was flushed by her nurse. The IV was stopping and starting.
The ward was noisy and extremely busy , mum told me that a nurse had spent a long time with her trying to compete forms but mum couldn't hear or understand her accent and was very frustrated.
I was asked to leave at the end of visiting but felt that l needed to stay as the ward appeared short staffed.
The corridors in the wards were obstructed with equipment and porters had difficulty maneuvering trolleys. A fire hazard.
The meals were described by my mum as having been reheated up from the previous day or else cold and so unpalatable.
My mother had been moved to ward 11 on the 2nd day and was extremely tired but placed next to a television that blared out next to her at high volume so preventing her from sleeping.
The staff on ward 11 were completely amazing, extremely caring and efficient and helped me with all of my enquiries but l felt that there was a huge shortage of avaailable physio which was needed due to constant bedrest and my mother's joints stiffening up.
The staff helped where they could providing a lovely bed.
The car park says that disability spaces are available but not until you enter and are obliged to stay does it say that there are no concessions for the disabled badge holders.
Staff moral needed a boost and they shouldn't have to pay for parking at their work.
Anonymous

Reply from Dewsbury and District Hospital

Thank you for taking the time to post your comments regarding your recent experience.

I am really concerned with the issues that you have raised and feel it is really important that we investigate further.

Given that this is a public website, it would be inappropriate for me to request any personal information. Therefore, please could I ask that you contact our PALS team on myh-tr.palsmidyorks@nhs.net who will be able to look into this further for you.

Thank you again and I hope that you will be in touch.

Kind regards
Clare Blackburn
(Head of Patient Experience)


Provider responded

Staff were quick, courteous, efficient.

Accident and emergency services
April 4, 2023
My elderly mother was treated with kindness and respect whilst having an x-ray for a fractured jaw. The doctor quickly arranged a specialist appointment at Pinderfields the following day at a suitable time for us.
Anonymous

Reply from Dewsbury and District Hospital

Thank you for taking the time to post your comments regarding your mother's recent experience.

I am really pleased to read of how your mother was treated with kindness and respect. I have passed your kind words onto the team as I know how pleased they will be to read of your mother's positive experience.

Thank you again and I hope your mother is recovering well.

Kind regards
Clare Blackburn
(Head of Patient Experience)


Provider responded

Appointment prep

Outpatients
December 8, 2022
I suffer from hospital-related anxiety and I live near Pinderfields but was referred to a consultant DDH which was overwhelming for me as I am used to my local hospital. However, I was sent a letter in plenty of time and with lots of information about how to find the hospital/entrance/ parking info etc. It was great is allowed me to be completely prepared for travelling to the appointment.
I was seen within minutes of arriving and then sent for a blood test - the waiting area was just next door so again less anxiety for myself. Really please with the experience.
Anonymous

Reply from Dewsbury and District Hospital

Thank you for taking the time to post your comments regarding your recent experience.

Coming into hospital is a daunting time for anyone and I can only imagine how anxious it must have been for you in receiving an appointment for a different hospital. However, I am really pleased to read that you had plenty of time to prepare and that the team provided you with all of the information required for your appointment.

I will share your feedback with the team.

Thank you again and I wish you well.

Kind regards
Clare Blackburn
(Head of Patient Experience)


Provider responded