Mirfield Health Centre

Not able to get an appointment when calling in a morning. Phone takes a long time to be answered. Rude staff sometimes

I can always get to see someone within 24 hours and usually helpful

Doctors are great. Not good attitude from other staff. Often fully booked at 8am (when they feel like it). Attitude from receptionists doesn't help. They shouldn't be in a job like that if they're not going to be helpful.

Doctors are really good but they don't have enough doctors to cope with the amount of people living in Mirfield. Can sometimes wait an hour to be seen which is difficult to fit in when you're working.

Excellent doctors and staff. Very clean and helpful.

Making appointments can be difficult. There's a new online system which is good for repeat prescriptions but there are no appointments to book for 2-3 weeks, and the appointments are always with nurse practitioners rather than doctors. I still have to ring up and don't always get an appointment for the same day. The service is generally good once you get in.

The doctors seem to change. You get used to one and they leave. I'm happy with the nurses as I come regularly to have blood tests. I can get in when I want.

Overall it's a good health centre always willing to help. A bit hard to get an appointment but it's getting better.

I saw a female doctor, she was nice and kind. She explained what she was doing. I waited a reasonable time to be seen.

The service has improved massively over the past year. Lots more appointments, caring doctors (especially the new ones) and is well run.