The Waterloo Practice
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Based on 72 reviews
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Reviews (72)
Waiting time is too long
July 28, 2015
Sometimes I have to wait 20-30 minutes it is a nightmare. I have a small child and it's difficult to wait.
Very satisfied
July 28, 2015
We live near. I'm satisfied with the service always able to see a doctor when we want. Great
I can't see it being any better I like it
July 28, 2015
I can't see it being any better. Sometimes I have to wait and it's very busy but I don't mind
I'm quite happy with all the people here
July 28, 2015
I have no complaints when my doctor is not here I don't mind who I see. I know about phoning by eight and then you can get an appointment that day. Sometimes the line is busy for a long time.
I think everything is brilliant
July 28, 2015
I think everything is brilliant. We have been coming so long it's like home. We have been at this practice a long time since birth 83 years ago. We rarely came when younger but have had one call out. Everything is treated with a smile.
Always helpful & efficient experience
July 28, 2015
The majority of times I don't have to wait for an appointment. The doctor and nurses have been helpful and efficient.
I defintely think everything is excellent
July 28, 2015
You can talk to the doctors and they listen without been smarmy they are very good. The doctors take their time with each person. We are very lucky
Caring service
July 28, 2015
Feel like a person not a number. They are very helpful on the desk. Doctor very nice and caring. It is good here.
Professional, attentive and caring.
July 28, 2015
Doctors and reception staff listen and always tend to solve any issues and ease any anxieties as they arises.
Really positive experience
July 28, 2015
The staff are very friendly. I have got a same day appointment always choice of doctors. Good communications via text messages. Very nice surgery. Big clinic rooms.