Dewsbury and District Hospital

Staff very pleasant. Not waiting long. Went through whole process quickly. Explained everything as they went along.

No waiting. Doctors been good. First class experience for biopsy of tumour today

Had cataract removed march 15. Next appt 19 June for consultation for other eye. No idea how long I will have to wait for other eye doing. Had to go to Pinderfields at 7am for one appt when same consultant is at Dewsbury and I live 10 minutes walk away from Dewsbury Hospital.

Staff treat me right, look after me. Trying to get to bottom of my problems. Feel safe. Took 5 hours to get admitted though.

Stayed at the hospital for two months. They Helped me to get a ramp for outside and shower and toilet that suited my needs for home Support me with walking and a walking frame and bed. Very happy From cardiology department.

Very professional,very caring. A pleasant experience.

My mother has been with DDH for 6 days so far and we are terribly unhappy with her experience. I wouldn't wish it on my worst enemy. She attended a&e and wasn't seen by a doctor for 5 hours. No explanation, no apologies. As they couldn't cannulate they were unable to give fluids or take or bloods. the doctor that did see her was abrupt, rushed, didn't listen to or consider the patients views. She was sent home with an incorrect diagnosis and without treatment after 7 hours. 3 days later her GP rang 999 and mum spent all day in resus then spent a week in HDU. The consultant diagnosed advanced pneumonia that would have been easily detectable had a&e opted for a chest X-ray earlier in the week. We've had no choice but to make a complaint regarding an agency nurse in a&e who was full of cold, never wore gloves and was coughing in my mothers face as she was taking obs with unwashed hands after blowing her nose. The sister and nurse in charge was extremely helpful, agreed and promised to speak with the nurse involved and her seniors. Yesterday at teatime my mother was served her meal which had a bug in it. The ward staff were mortified and the meal was sent back to the kitchen and we were told that we would be informed of how they would improve and prevent this from happening again however we heard nothing.
Staff have promoted us to make a formal complaint regarding the whole stay which I feel we have no choice but to do.

I went for an chest X-ray at Dewsbury District Hospital pre-booked by the GP the waiting time was very short about 5 minutes. Pleasant and courteous staff. The only thing negative was the parking charge. The first machine wasn't working and much messing about to find another. Seems unfair to charge patients.

I went for a return appointment to the orthotic clinic at Dewsbury hospital. The waiting time was about 20 minutes which was fine I suppose but there were not more than two people ahead of me in the queue and it seemed very quiet. The directions are not very clear and even though I had been before I still had to ask again and went to the wrong desk initially. The staff member who dealt with me was very nice happy to answer the many questions I asked. I was happy with the service.