Incorrectly issued penalty charges
Over the past two years we have heard stories from patients about penalty charges from the NHS Business Services Authority.
Penalty notices are sent to patients who have incorrectly claimed free dental or prescription charges. The charges include the cost of the treatment and also a penalty fine of up to £100.00.
Travel and Transport to hospital services in Halifax and Huddersfield
Following public concerns about travel and transport around changes to hospital services in Huddersfield and Halifax, a travel and transport group was created to ensure that public concern was addressed.
Care home residents and access to GP services
When Healthwatch Kirklees heard that North Kirklees Clinical Commissioning Group (CCG) had some ideas which might improve health services for care home residents, we very much wanted to be part of the engagement process, to ensure that as many people as possible could hear about the ideas and have their say on things which may affect them in future.
Patient and carer views of respite services in Kirklees
Kirklees Council wanted to ensure that respite provision within Kirklees met the needs of service users and carers.