Reports Hub

The waiting game

Since March 2020 we have had a lot of feedback from the public telling us about delays, difficulties and changes in NHS and social care services, due to the Covid-19 pandemic affecting how these services were run. Healthwatch Kirklees and Healthwatch Calderdale worked collaboratively during 2021 to collect the experiences of people living in Calderdale and Kirklees during the Covid-19 pandemic who had experienced delays to health and social care for non-Covid related conditions since March 2020.

NHS Report Delivery Plan For Tackling The Covid-19 Backlog

In early March 2017 we received information from patients in Kirklees and Calderdale, who had used the posture and mobility service, that they were concerned over long waiting lists and equipment which was unfit for purpose.

We also found that positive feedback was submitted to the Healthwatch Calderdale website from some patients who did not have complex or changing needs.

Sexual health services in Kirklees are provided by Locala.  The Commissioner (Public Health) has asked Healthwatch Kirklees to find out what people think about these services:  What works well? What could be improved? What’s important to people? Are there any barriers for people who want to access these services?