The Junction Surgery

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Based on 54 reviews

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Reviews (54)

Good practice

May 19, 2022

I can always get an appointment when I need one.
The doctors are supportive and caring.

Anonymous

No concerns

May 19, 2022

I don't come regularly. This is the first time I have been invited for a health check for people aged 55-75 years with no underlying health conditions, happy with how I was dealt with today

Anonymous

Happy I made the move to this surgery

May 19, 2022

This surgery is much better than my last.
The doctors are helpful and listen to me, really happy with the care I receive.

Anonymous

Brilliant

May 19, 2022

Brilliant here .Reception staff good there was one that was obnoxious but that person has left so everything is fine now .It is sometimes busy but not left waiting in reception longer than 15 minutes. Doctors listen and send me for tests when needed .I am very happy with the surgery

Anonymous

Can't complain

May 19, 2022

I've been with the surgery since it opened and I've always been happy with the service and quality of care. The staff are nice and polite and try to get you in as quick as possible.

Anonymous

Reply from The Junction Surgery

We are very grateful for patients for their feedback. It helps to identify any issues or concerns we should address to ensure we are maintaining and improving our services.

Staff helpful

May 19, 2022

I rang this morning and didn't expect to be seen so quickly, so very happy that I was able to get an appointment. Staff helpful and explained what I need to do to get an appointment for the next day

Anonymous

Happy with service provided

May 19, 2022

Doctors are helpful and recrption staff friendly. I ring up for my appointments and I might have to wait five minutes to get through but I have no concerns.

Anonymous

Receptionists really good

February 5, 2020

I can ring up on a morning and I have never been refused an appointment for that day. Receptionists really good, always nice and helpful. I feel I get long enough and listened too by the doctors. Usually very good at keeping to the timed appointments.

Anonymous

Generally good

February 5, 2020

Generally good but doctor doesn't understand my disabilities . I am offered medication but would like instead prefer to be referred to support services. Generally good.

Anonymous

reasonable

January 27, 2020

Don't see same doctor for appointments. Sometimes not referred to hospital for appointments when required

ECM

The Junction Surgery