The Junction Surgery

When i see the doctor, he gets straight to the point, and gives a thorough look at what may be wrong. Partner goes more often than me and thinks he's fine

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Generally good service

Been here for 5 years. I like the way they arrange things for me. The doctor is good and friendly.

I have tried calling for an appointment as soon as the lines open - as advised. I have rang BOTH numbers in excess of 40 times! And more in some instances and still not been able to get through. I find it extremley frustrating that all the lines are constantly busy.

My husband came to an appointment and had bad news. The referral was very quick to the service needed.

Sometimes difficult to get an appointment, need to ring as soon as lines open and you can't always get through straightaway

When you ring in for an appointment the telephone line is easy to get through on the long number but this costs a lot and the second new number is not available. The doctor is very nice even when I was frightened to come I was put at ease.

At the junction surgery the doctors are always helpful and willing to help. The doctors usually do all they can to help and support you. The only problem I have is getting an appointment at short notice. If you call for an appointment at short notice the receptionists are difficult to deal with and abrupt. Also if you call for an appointment in a morning it can take some time to get through I have had to call 100+ times on many occasions

Very quick appointments - same day - and doctors who talk to you, not the screen! Supportive and understanding doctors, who remember your individual problems. Doctors will even ring you back!