The Junction Surgery

You call up for an appointment and you can be seen the same working/same day. Very efficient. The doctors are good generally. I would be happier if they could give me a repeat prescription. Blood monitored for arthritis. nurses have written to the doctor requesting repeat prescriptions but still refuses. I have to travel from Dalton to HRI to get prescription. Apart from this i don't have a problem.

Phone up and don't have any appointments. Half 8 in the morning and still nothing.

When i see the doctor, he gets straight to the point, and gives a thorough look at what may be wrong. Partner goes more often than me and thinks he's fine

-

Generally good service

Been here for 5 years. I like the way they arrange things for me. The doctor is good and friendly.

I have tried calling for an appointment as soon as the lines open - as advised. I have rang BOTH numbers in excess of 40 times! And more in some instances and still not been able to get through. I find it extremley frustrating that all the lines are constantly busy.

My husband came to an appointment and had bad news. The referral was very quick to the service needed.

Sometimes difficult to get an appointment, need to ring as soon as lines open and you can't always get through straightaway

When you ring in for an appointment the telephone line is easy to get through on the long number but this costs a lot and the second new number is not available. The doctor is very nice even when I was frightened to come I was put at ease.