The Junction Surgery
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Based on 54 reviews
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Reviews (54)
I found the doctors helpful and courteous as
July 23, 2015
At the junction surgery the doctors are always helpful and willing to help. The doctors usually do all they can to help and support you. The only problem I have is getting an appointment at short notice. If you call for an appointment at short notice the receptionists are difficult to deal with and abrupt. Also if you call for an appointment in a morning it can take some time to get through I have had to call 100+ times on many occasions
Excellent and caring service.
June 17, 2015
Very quick appointments - same day - and doctors who talk to you, not the screen! Supportive and understanding doctors, who remember your individual problems. Doctors will even ring you back!
Lazy doctors and rude receptionists
June 15, 2015
So you call up and get through after you 42nd time calling because there is no queuing system so it just says 'line busy' the receptionists then are so rude and have no people skills, get an appointment with a doctor (2 weeks later) and the doctor advises you to 'just wait and see what happens for a couple of days' which then means you go through the whole process again, lazy doctors who simply cannot be bothered to help. Not empathetic at all to the fact I had a miscarriage in January, I miss my old caring doctors who made me feel like a person!
Problem booking appointments but GP ok
May 15, 2015
The doctors are good. But sometimes you can wait too long for an appointment.
