Grove House Surgery

Contact

01924 476363

Soothill Lane
Batley
West Yorkshire
WF17 5SS

Location

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Reviews (79)

Good and accommodating

January 30, 2020
Normally get to see specific doctor if I ask. good and accommodating getting appointments for the kids. my wife uses the online service . Appointments often run late
Anonymous

Good for getting kids appointments

January 30, 2020
it's good for getting kids appointments, we normally get them for the same day. Normally seen on time and only occasionally have to sit and wait a little. I think I get enough time to say what I need to say
Anonymous

Staff ok

January 30, 2020
It’s sometimes hard to get appointments.staff ok . Don’t always get appointments and I don’t use online but would like to know more .
Anonymous

Appointment running late

January 30, 2020
I find appointments run late it is running late today .i have to go to work so it is annoying because I will have to tell work I will probably be late . I use the online service and booked the appointment 8 days ago . I think you can only book in advance, I think k there should be cancellations put on as it only shows non urgent appointments. If you need something that day or a couple of days you have to ring up online . Online only shows a week or two weeks in advance. I see whoever is available. I don’t have ongoing problems so that is not an issue .
Anonymous

Waiting times improved

January 30, 2020
I struggle to get appointments. I use the on line but sometimes there’s some discrepancies.it is useful over the weekend to get an appointment. Waiting times has improved when surgery is running late . I work so would. Emeritus from more late nights . I think there’s one on a Monday and it’s hard to get an appointment for that day . I have good rapport with one particular doctor .she is good she chats and helps me when I am anxious
Anonymous

More doctors would be good

January 30, 2020
More doctors would be good at all working at different times. Ordering medication is not a problem, they usually try to get it done the same day but repeat medication could be signed off quicker instead of 48 hours which can sometimes turn into 3 days before you get the medication.
Anonymous

Sometimes running late over appointment time

January 30, 2020
Sometimes I have to wait a while after the given appointment time, this creates anxiety especially if I have another appointment to go to.
Anonymous

Hard to get appointments

January 30, 2020
It is hard to get appointments and most of the time they are booked up. I use the online system quite a log but that is for non-urgent appointments. I like to see one doctor as this creates a relationship. The doctor is good, he listens.
Anonymous

GP's are good

January 30, 2020
You have to phone on the day. cannot get advanced appointments. I don't know about online appointments but don't have access to the internet. GP's are good, listen. I see different doctors but it's ok.
Anonymous

Struggle for appointments

January 30, 2020
sometimes struggle to get appointments, I have to ring up on a morning. I have heard about online appointments but I think its easier for me to ring up on a morning. I get given enough time, things have improved and a lot better for waiting times after appointment time.
Anonymous