Huddersfield Royal Infirmary (HRI)


01484 342000

Acre Street
West Yorkshire


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Reviews (163)

Visit to Hri

March 14, 2019
More waiting lines.

Rude abrupt staff, lied & delayed.

Accident and emergency services
January 20, 2019
After spending six hours here, my son received no treatment, no doctor examination & asked to leave & not come back. The only reason I believed this happen was because I complain about my son not seeing a doctor which they disputed, or one other reason was because they thought my son was homeless & alone as I nipped out when they called him in. My son was so distrort by the experience he has now said he would rather die than return to any hospital.
Jeanette Sands

Good with me

November 21, 2018
They have everything. Health deteriorated 12 months ago and got side affects from medication - got it sorted. Also had a pacemaker installed and they were very good with me.
Keith Smith

Everything good - I'd make some amendments

November 21, 2018
I would change the fact I had to wait for 2 hours before cataracts operation with medication in the eye - uncomfortable. Gave you things to read but you couldn't obviously! Treatment i was given was efficient, and everything else was good

Allways Saturday

Gastrointestinal and Liver services
September 18, 2018
This was outpatients appointment on a Saturday the car park was empty the service was personal, friendly and immediate. I was made to feel like an important indivdual. Friendly and welcoming good service.would ask for Saturday appointment. Patient centered and listened to me. Acre mills outpatients

Really good

September 12, 2018
Child had broken arm - nurses so caring and nice.
Got bored before surgery. Brought me a TV to entertain me.
Made me comfortable.
In surgery brought tablet to look at to distract until asleep. Felt scared but they were reassuring.

Efficient and friendly service

July 25, 2018
Great service, good response, clean, convenient

Haven't received appointments as needed

July 5, 2018
Immediate treatment seemed adequate in A&E, and was referred to pre-assessment for investigations. The appointment was received and I attended, where they told me a scan was now necessary and so another appointment should be made. Unfortunately the appointment never came, and even after chasing it I cannot get one. With something as important as finding a mass on the examination I would expect they would take people more seriously.
Melissa Wong

Poor appointment system and communication

Gastrointestinal and Liver services
July 2, 2018
I originally had an appointment with the GP who then referred me to the HRI for further examinations. After that appointment at the HRI, I had to wait 6-8 weeks for another appointment and called after 8 weeks - they had forgotten to send my information to the consultant. I then received a letter to say that everything was fine, but wasn't offered an appointment. I called again and was told I would have to wait 10 to 12 weeks for that appointment - I waited and after 10 weeks I was told to call another number to make a booking. Why don't they just tell you where to call? My first GP appointment was in october and the next appointment (the one I have been waiting for all this time) is in October this year - one year!


Accident and emergency services
June 25, 2018
I have Asperger's and could sometimes do to sit in another area but I don't know how to access them. Nurse wasn't nice to me but doc was OK. Nurse attitude not good.