Huddersfield Royal Infirmary (HRI)

Contact

01484 342000

Acre Street
Lindley
Huddersfield
West Yorkshire
HD3 3EA

Location

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Reviews (126)

Nurses, staff and doctors very good.

October 19, 2017
The nurses,staff and doctors were very good. If I needed something they were always there.
Tony

Follow up care following cancer surgery

July 3, 2017
The care received is excellent when it is possible to access it. Not enough doctors to adequately cover the amount of clinics necessary. We had the added problem of the appointment letter stating the wrong hospital - computer system failed !
Gill Briggs

Absolutely wonderful staff on Ward 19

March 16, 2017
Had to go in to hospital for an operation on my femur. The doctors and nurses are absolutely wonderful, they are so caring. The meals are outstanding and 100% for hygiene.
H.L.

Fracture clinic - not good

March 16, 2017
Can't fault the nurses but there's no continuity with the doctor you see so you have to re-tell the whole story every time. It feels like you're being pushed around rather than someone taking responsibility for sorting you out.
There's only 5 minutes allocated for each appointment which is not long enough, some patients take longer so then you end up with huge delays.
There are not enough seats either and they're uncomfortable.
H.K.

Overview of care given at ward 17

January 3, 2017
Anonymous feedback provided by the wife and carer of patient for ward 17 at HRI.

Patient was admitted 7th December, through A&E which was an excellent service. Once transferred to ward 17 wife of patient felt that her husband was been neglected.

Consultant the following morning said that if the patient could have some food then he would be happy to administer tests to find out what was wrong. This was witnessed by a staff nurse however no food was given and the patients wife had to go and buy him a meal later in the evening.

Doctor and student nurse fitted a catheter at beginning of patient stay however an inexperienced student nurse removed it alone without supervision causing the patient distress and pain.

Patient and his carer discharged themselves as they felt that patient was been neglected. Upon leaving a large plastic bag of medication was thrown onto the table without any instructions for when or what medicine to give the patient. The patients wife had given him some of this medication prior to leaving the hospital. After this another nurse wanted to give the patient another round of medication prior to him leaving and his wife said that she had already administered this. The nurse did not believe her and said that he would have to have an injection of pain killers. This never happened.

The patient had said he was dehydrated and it took until the night staff came on to connect a saline drip to him which allowed for four liters which confirmed the patient was extremely dehydrated.

Upon returning home the patient was contacted by his GP surgery to say that they would need to arrange for his catheter removing as the hospital had informed them of this. The patient had to explain that this had already been completed and would not be needed.

The patient and his wife felt that the care of ward 17 was not acceptable and neglectful. The communication between patient, carer, doctors, nurses and GP survey was just not evident.
Anonymous

Good overall

November 18, 2016
Gluten free, food let them down. Should have been eating small portions 4-5 times per day but they only do 3 meals. Puréed gluten free options not good.
The care and responsiveness brilliant. Communication very good. Had a private room which was brilliant. Staff friendly, approachable, good with relaxation techniques to help with pain. Any issues were escalated and responded to. Felt in safe hands
Jhj

Staff Extremely supportive

September 28, 2016
The staff were extremely supportive and very caring. The meals were very poor.
Anonymous

Ambulance for my toddler

September 20, 2016
Following a fall the play gym called an ambulance for my 3 year old.
First response arrived within 3 minutes carrying out checks before the ambulance arrived.
My toddler had changed from pain 8 to 2 so I was reluctant to waste an ambulance however the crew assured me it was not a waste and wanted to take him in!
They made my son feel at ease and even found him a teddy for him to cuddle.
The guys are overstretched but were absolutely great!
I write another review and realised 'ambulance' was a seperate category therefore have done this seperately to ensure everyone is recognised!
Louise Bancroft

Toddler Accident

September 20, 2016
My son was taken in an ambulance following a fall. They were quick and comforted him (and made me at ease). We were seen by a nurse and nothing appeared broken however we were asked to wait for a senior doctor to be sure! It transpired no bones were broken but I feel they checked thoroughly and I must say all the staff were amazing!
The brave teddy was also a lovely touch and helped my 3 year old through his traumatic experience! It's safe to say he's not afraid of the hospital now which is just great! Please pass on our thanks! Louise and Jenson Bancroft
Louise Bancroft

Disappointing

August 19, 2016
They gave my 3 year old daughter a consultant that was going on holiday the day after nobody came to see her for 2 weeks. She has a broken femur and is 3.
Lucinda Wadsworth