Huddersfield Royal Infirmary (HRI)

It is great to hear that you found the Macular service at Huddersfield Royal Infirmary to be very good, and 5 star.
The team will be so pleased to read that their efforts led to such a positive experience for you.
Thank you for taking the time to share your review.
Best wishes
Vicki

Thank you very much for taking the time to leave such lovely feedback. The team at Huddersfield Royal Infirmary will be delighted to hear that their efforts are appreciated.
Best wishes
Vicki

Thank you very much for sharing your positive experience at Huddersfield Royal Infirmary.

I do hope that after your visit you are recovering well.

Best wishes
Vicki

Thank you very much for your taking the time to leave great feedback for the team in Audiology at Huddersfield Royal Infirmary.

I have shared your feedback with the team, who are delighted that your experience was good, noting the short waiting time and an efficient appointment.

Best wishes
Vicki

Thank you very much for your feedback.
Kind regards
Vicki

I am very sorry to hear that following your visit to the eye clinic you felt distanced from the health service.
Communicating with patients, understanding what matters most to them and involving them in their care is very important, and I am sorry that you did not experience this on your visit to the eye clinic.
I have shared your feedback with the team from eye clinic, who are keen to make sure that your experience is not repeated.
Thank you for taking the time to share your feedback, and helping the team to understand where we can make improvements.
Best wishes
Vicki

I am very sorry to hear that you received a poor service when visiting the A&E department in Huddersfield.
We are committed to providing both the best experience and care possible. I am sorry that on this occasion we did not achieve this.
Feedback helps our teams to know where and how we can make improvements, therefore if you would like to provide any further detail to help us to improve please consider making contact with our Patient Advice and Liaison Service on Tel. 01484 343800
Many thanks
Vicki

I am sorry to hear that you are not receiving appointments for cardiology services which you are expecting.
Unfortunately I am unable to see any individual details to look into this further, and identify the issue.
Please could you contact the Patient Advice and Liaison Service who will be able to look into this for you? The contact number is 01484 343800
Kind regards
Vicki

Thank you for sharing your feedback. I am pleased to hear that your experience was very good within the eye clinic at Acre Mill in Huddersfield.
We strive to provide the highest quality of care to all patients, be that at Huddersfield or Calderdale, and I am sorry to hear that your experience at Calderdale resulted in you feeling the Doctor was not interested or knowledgeable about your condition.
I have shared your feedback with the Matron for both eye clinics, who will ensure that the team receive both the positive feedback and focus on the area you have highlighted for improvement.
Thank you very much for sharing your feedback, as this will help the team to focus upon how they can make a difference to the experience people receive.