Huddersfield Royal Infirmary (HRI)

I always feel that the outpatient department at HRI is very well organised from getting appointment letters out to you, and informing you of any unforeseen changes the department itself the waiting area is always calm and the staff are pleasant and helpful.
I have never waited longer than 5 minutes for an appointment here. Always lots of parking too which is great.

I stayed on ward 17 earlier in the year. I felt I was treated so badly by the staff and with so little respect I discharged myself and have since put in a formal complaint.

every one I saw was friendly and caring and put me at ease and reassured me.

The appointment felt rushed and there was not much time to discuss in detail my complex health.

I waited over an hour to be seen and the staff were rude and snappy

Very happy with the care, appointment was long enough for us to ask questions and felt listened to and given clear advice. We were seen to quickly and the whole process from referral to treatment has been very efficient.

I just want to say we are so grateful for all the support offered to my father. All the staff went above and beyond for us as a family at a very difficult time.

Outrageous that I'm in such horrific pain, can no longer walk (4 months ago was running marathons) and yet nearly 7 weeks and no mri result through

I broke my wrist after having the pot removed I was seen by the consultant who told me it would be 12 months before my arm was back to normal with a dismissive shrug. When I asked about physio I was told this was no longer available and given a 2-page leaflet which of no use and sent on my way.
Thankfully I was able to pay privately for physio treatment and my arm was back to full strength after 4 months but had I not been in a position to do this I would have been left in an unstable state many more months without support.

The neurologistic I saw for only one consultation, didn't listen to my concerns, dismissed some of the symptoms of ME as likely caused by stress and prescribed CBT and graded exercise therapy despite this no longer being NICE guidelines as been shown to be inappropriate and make ME symptoms worse.