Medequip Assistive Technology

Contact

01484728970

Unit 4 Armytage Road
Brighouse
West Yorkshire
HD6 1QF

Location

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Reviews (23)

Helpful service

June 24, 2022
I needed lots of big bits of equipment collecting from my Dads house after he had passed and these guys did it within the same week which was helpful. I have a couple of walking aids that I will take to the amnesty bin now I know about it too.
Anonymous

Helpful

June 24, 2022
My son arranged for a key safe to be installed for me by medequip. The guy who installed it showed me how to use it and was very helpful and a nice chap too.
Anonymous

Caring staff

June 24, 2022
I spoke at length with one of the team over the phone about my mobility struggles and they really helped me find what would be useful for me. I ordered a chair and some garb rails and it was delivered within the same week. They really care.
Anonymous

Great equipment

June 24, 2022
I have a vision impairment and struggle to hear well. My daughter-in-law bought me a phone and doorbell from Medequid, both have been fantastic and and very useful bits of kit. No issues.
Anonymous

Reply from Medequip Assistive Technology

We are very happy that the item installed has provided you with that extra little bit of help and assistance in your day to day life. It is very nice to be informed of the positive impacts our equipment and services have for people.


Provider responded

Happy with equipment, service could improve

June 24, 2022
I've only used the service once to arrange for a bath seat to be installed for my mum. I called late one Friday and was told someone would give me a call back the following week but by the following Friday I hadn't had a call so I rang again and no once answered the phone.
I eventually got through the week after that and did manage to get everything I needed for my mum but was frustrated with the initial hold-up as needed it ASAP. But very happy with the installation etc
Anonymous

Reply from Medequip Assistive Technology

Thank you for the honest feedback. We will look in to, and check why there was an issue with the phone calls and see if an improvement can be made there. We appreciate constructive feedback to help us improve, or fix issues we may have in any department. Thank you for your patience, and we are glad that you were happy with the service once contact was made. Thank you.


Provider responded

First time i have used the service. Brilliant!

June 21, 2022
This is the first time i have used the medequip service and we have had a delivery today of a key safe and wheeled walker . It was fitted for us and we got a demonstration on how to use it. Brilliant!
Anonymous

Reply from Medequip Assistive Technology

I am very pleased with this feedback. I hope these items you have had installed/delivered have a continued positive impact on your life going forward. Thank you.


Provider responded

Reliable service and had no problems

June 21, 2022
i have used them since 2018 for various pieces of equipment. i have a kitchen maid trolley and have a replacement cover delivered today . I have a bath lift and it gets serviced by them twice a year . Everyone is polite and helpful from the people that deliver and carry out the service to the staff in the office on the phones . It is a reliable service and i have had no problems
Anonymous

Reply from Medequip Assistive Technology

Thank you for that detailed feedback. It is fantastic to know we have been assisting you 4 years and you are happy with the service we provide. Feedback like this is valued and passed on to our team.


Provider responded

wish I had known about them sooner

June 21, 2022
I have a commode, bed loop , bath board, walker with a tray that helps me take my meals to the table so I don’t need sticks . Everything was delivered and I was shown how to use it . Having this equipment has made my life so much easier .
Anonymous

Reply from Medequip Assistive Technology

Thank you for this feedback. We are very happy that the equipment delivered has had such a positive impact on your day to day life. Getting feedback like this is very important to us to let our team know that the service users are so happy with the work they do each day.


Provider responded

Trusted service

June 21, 2022
I would be lost without this service . They are efficient . Only took a week from ordering the toilet seat to it being delivered and installed . All the staff are friendly and helpful . I can’t complain at all .
Anonymous

Reply from Medequip Assistive Technology

Thank you for that feedback. I am very happy our team was able to respond and deliver a service you were so happy with.


Provider responded

walking frame and sticks

June 20, 2022
my mum has a walking frame and sticks provided by medequip services . we have had these a while now and it has helped . we don’t need anything else yet but I have had a look at the kirklees Care service directory and they have the contact information in there so I am going to show it to my mum and if we do need anything else in the future I can give them a call.
Anonymous