Medequip Assistive Technology
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Based on 117 reviews
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Reviews (117)
Clearly labelled number for returns
July 21, 2023
I got given walking sticks through the social worker at Accessible Homes and Medequip delivered them to my home. I had bed rails and walking sticks although now I've moved into a more accessible home so they are no longer needed. If I need to return anything the items are clearly labelled with their phone number on it.
It gets delivered quite quickly
July 21, 2023
I had things delivered to my home, I had a toilet handle and bed rails and a commode. They are very good on delivery. It gets delivered quite quickly, good communication with the call centre. Very good service, I don't have anything negative to say.
I found them alright
July 21, 2023
This is the first time I've had anything delivered from Medequip, through Locala. I've had two walking sticks and a walker. It took a bit of time for delivery because it was delayed a week. I found them alright.
They are ok and on time
July 21, 2023
I've had a recliner chair and a grab rail from them. They are ok and on time. There service is ok and they are pleasant enough.
I spoke to the OT two weeks ago, so it's not too long to wait. I know they have other people they are helping too.
I spoke to the OT two weeks ago, so it's not too long to wait. I know they have other people they are helping too.
Very efficient - always polite!
July 21, 2023
Castle Hill Junior School
They are very efficient, always polite. They always have the correct information they need.
My mum had a similar positive experience with them in North Kirklees
They are very efficient, always polite. They always have the correct information they need.
My mum had a similar positive experience with them in North Kirklees
Are really polite and get here pretty fast
July 21, 2023
Sandy Mount Independent Living
They are really polite. They come for any repairs we need or they bring new equipment. They get here pretty fast. We've never had any issues with them. They keep open communication. The lady on the phone I speak to at Medequip is great! Also, tenants that live here get to know the Medequip staff, so it's personal.
They are really polite. They come for any repairs we need or they bring new equipment. They get here pretty fast. We've never had any issues with them. They keep open communication. The lady on the phone I speak to at Medequip is great! Also, tenants that live here get to know the Medequip staff, so it's personal.
Pallative nurse experince
July 20, 2023
Palliative patients get a fastrack service on equipment which Medequip do an excellent job of keeping up with.
But I have noticed families don't often get told when a delivery is going to be made or if they do it is just am or pm and not an estimated time of arrival, which for a palliative patient is very important as they want to be able to spend as much time private and quality time with family as possible and not be disturbed by unexpected deliveries.
But I have noticed families don't often get told when a delivery is going to be made or if they do it is just am or pm and not an estimated time of arrival, which for a palliative patient is very important as they want to be able to spend as much time private and quality time with family as possible and not be disturbed by unexpected deliveries.
quick
July 20, 2023
Items order for my wife by the Macmillan nurses on an afternoon visit, got a call from Medequip the next morning to say they could deliver around lunch time!
amnesty bins
July 20, 2023
I've never had an issue with my father's equipment but I am on a couple of disability support Facebook support groups and I've seen conversations on there about returning equipment not being easy.
I saw one person mention the amnesty bin at Dewsbury Health Centre but then when I tried to find more information about it on their website I couldn't see anything about it to find a local one near us.
I saw one person mention the amnesty bin at Dewsbury Health Centre but then when I tried to find more information about it on their website I couldn't see anything about it to find a local one near us.
returns
July 20, 2023
I called to request a collection of my mums items she no longer needs now she is bed bound. It was a commode, a walker and stool but was told they won't come out to collect items. In the end, I ended up giving them away to friends of friends put was a bit of a pain.