Medequip Assistive Technology

Contact

01484728970

Unit 4 Armytage Road
Brighouse
West Yorkshire
HD6 1QF

Location

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Reviews (117)

Very efficient

August 18, 2023
When they called to book delivery for my mums equipment I was offered a choice of time which was very handy for me as I work full time as well as currently visiting my mum in the care home. When the delivery arrived the driver showed me how to adjust the height of the table and use the bed leaver.
Anonymous

Reply from Medequip Assistive Technology

Thankyou for the positive feedback. We are pleased to hear that process has been easy for you. We hope that the equipment delivered will meet you requirements.


Provider responded

No issues

August 18, 2023
We have had a few rails fitted from them over the years and have lasted well and not had any issues with any of the equipment they have sent to us either. The staff on the phone are always friendly and delivery drivers too.
Anonymous

Reply from Medequip Assistive Technology

Thankyou for the positive feedback. We are pleased to hear that existing equipment is working well for you. I will pass on the feedback to our Customer Service Team.


Provider responded

Happy

August 18, 2023
Only my first time using the Medequip but happy with the service. I was able to book a time slot for deliver and it has come on time.
Anonymous

Reply from Medequip Assistive Technology

Thankyou for the positive feedback. We are pleased to hear that process has been easy for you. We hope that the equipment delivered will meet you requirements.


Provider responded

quick and easy

August 18, 2023
My equipment was ordered by the discharge team before I left the hospital and everything was ready and waiting for me when I got home a couple of days later. Now that I no longer need the frames i just called them up yesterday and they have collected this morning so cant say better than that.
Anonymous

Reply from Medequip Assistive Technology

Thankyou for the positive feedback. We are pleased to hear that process has been easy for you. We hope that the equipment delivered met you requirements.


Provider responded

Great

August 18, 2023
Its always usually a fairly quick service from point of order to delivery.
Have not had any issues with any equipment provided so far.
alexandra.semertzidou@healthwatchkirklees.co.uk

Reply from Medequip Assistive Technology

Thankyou for the positive feedback. We are pleased to hear that process has been a positive experience for you. We hop that if you need any further equipment that the process is just as good.


Provider responded

Smashing!

August 18, 2023
In my experience, the whole team have been really helpful, from providing advice on suitable equipment to a convenient booking process. The delivery drivers are always nice chaps and give me helpful information about the equipment.
Anonymous

Reply from Medequip Assistive Technology

Thankyou for the positive feedback. We are pleased to hear that process has been easy for you. We are please to hear that everyone you have dealt with has been helpful. I will pass this feedback onto our drivers.


Provider responded

I phoned and they delivered quickly

July 27, 2023
I had a fall and fractured my femur. They came out with a frame and comode with a frame around it and a keysafe, a stick and a pressure cushion.

When I finished with the items, I phoned Medequip and they came out and collected them quickly.
Anonymous

Reply from Medequip Assistive Technology

Hello,
Thankyou for your review, I am pleased to hear it was a positive experience with the service for both the delivery and the collection.


Provider responded

Fitted the rail within ten minutes

July 27, 2023
My husband and I both had hip replacements. I needed sticks and my husband needed a raised toilet seat with a frame, a walker and crutches. They were given to us by the hospital on discharge. We had a handle fitted in the shower, through the physio and Medequip came and fitted it in 10 minutes, it was fine. But we didn't know where to take it to or who to call when we'd finished with it.
Anonymous

Reply from Medequip Assistive Technology

Hello
Thankyou for your review, I am pleased to hear it was a positive experience and that our driver was quick and efficient when fitting the rails for you. In regards to returning the equipment all our items have a Medequip sticker on them with a Telephone No. on them the call once you have finished with the equipment and need it collecting, you can also go to our website where there is a list of local amnesty bins to return unwanted equipment.


Provider responded

Before delivery they text and called me

July 27, 2023
After I had a hip replacement I needed quite a few items including a walker, a toilet seat rise, toilet frame and walking sticks. Before they delivered the items they were very good and sent me a text and called me for a time slot before they came
to deliver. The service is fine. And the telephone numbers are on the equipment so I can call them when I no longer need these things.
Anonymous

Reply from Medequip Assistive Technology

Hello,
Thankyou for your review, I am pleased to hear it was a positive experience and that our service has helped you after your hip replacement.


Provider responded

Whatever nurses ordered was delivered

July 27, 2023
We had lots of items when my husband was ill in bed, from the bed to the hoist. Whatever the nurses ordered they brought. Then after my husband died we called them and they came quickly to collect it. They came with a list of what we'd been given and checked things one by one when they came to pick it up to make sure they got everything.
Anonymous

Reply from Medequip Assistive Technology

We at Medequip are sorry to hear about your loss. We always do our best to arrange quick collections at such times as it can be a great help to the family at such a stressful time.


Provider responded