Medequip Assistive Technology
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Based on 118 reviews
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Reviews (118)
collection took a while
September 6, 2022
We needed a hoist collecting as no longer needed, it is a heavy item so needed two people to collect so this might have delayed pick up but I did have to ring them several times and there was some confusion and delay as they thought it had been collected.
Good service
September 6, 2022
had several items over the last year and never had a problem.
Grab rails
September 6, 2022
This is the first time we have used Medequip and they have fitted some grab rails. Happy with them
very good
September 6, 2022
I had a commode delivered. Called them to collect once I had no longer needed use of it and they have picked it up
All the staff are good .
July 5, 2022
All the staff are good, they have delivered several items recently and they let you know what day they are coming and they try to tell you within a 2-4 hour period. No problems whatsover.
Helpful service
June 24, 2022
I needed lots of big bits of equipment collecting from my Dads house after he had passed and these guys did it within the same week which was helpful. I have a couple of walking aids that I will take to the amnesty bin now I know about it too.
Helpful
June 24, 2022
My son arranged for a key safe to be installed for me by medequip. The guy who installed it showed me how to use it and was very helpful and a nice chap too.
Caring staff
June 24, 2022
I spoke at length with one of the team over the phone about my mobility struggles and they really helped me find what would be useful for me. I ordered a chair and some grab rails and it was delivered within the same week. They really care.
Great equipment
June 24, 2022
I have a vision impairment and struggle to hear well. My daughter-in-law bought me a phone and doorbell from Medequid, both have been fantastic and and very useful bits of kit. No issues.
Happy with equipment, service could improve
June 24, 2022
I've only used the service once to arrange for a bath seat to be installed for my mum. I called late one Friday and was told someone would give me a call back the following week but by the following Friday I hadn't had a call so I rang again and no once answered the phone.
I eventually got through the week after that and did manage to get everything I needed for my mum but was frustrated with the initial hold-up as needed it ASAP. But very happy with the installation etc
I eventually got through the week after that and did manage to get everything I needed for my mum but was frustrated with the initial hold-up as needed it ASAP. But very happy with the installation etc
