Medequip Assistive Technology

Contact

01484728970

Unit 4 Armytage Road
Brighouse
West Yorkshire
HD6 1QF

Location

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Reviews (117)

Reliable service and had no problems

June 21, 2022
i have used them since 2018 for various pieces of equipment. i have a kitchen maid trolley and have a replacement cover delivered today . I have a bath lift and it gets serviced by them twice a year . Everyone is polite and helpful from the people that deliver and carry out the service to the staff in the office on the phones . It is a reliable service and i have had no problems
Anonymous

Reply from Medequip Assistive Technology

Thank you for that detailed feedback. It is fantastic to know we have been assisting you 4 years and you are happy with the service we provide. Feedback like this is valued and passed on to our team.


Provider responded

wish I had known about them sooner

June 21, 2022
I have a commode, bed loop , bath board, walker with a tray that helps me take my meals to the table so I don’t need sticks . Everything was delivered and I was shown how to use it . Having this equipment has made my life so much easier .
Anonymous

Reply from Medequip Assistive Technology

Thank you for this feedback. We are very happy that the equipment delivered has had such a positive impact on your day to day life. Getting feedback like this is very important to us to let our team know that the service users are so happy with the work they do each day.


Provider responded

Trusted service

June 21, 2022
I would be lost without this service . They are efficient . Only took a week from ordering the toilet seat to it being delivered and installed . All the staff are friendly and helpful . I can’t complain at all .
Anonymous

Reply from Medequip Assistive Technology

Thank you for that feedback. I am very happy our team was able to respond and deliver a service you were so happy with.


Provider responded

walking frame and sticks

June 20, 2022
my mum has a walking frame and sticks provided by medequip services . we have had these a while now and it has helped . we don’t need anything else yet but I have had a look at the kirklees Care service directory and they have the contact information in there so I am going to show it to my mum and if we do need anything else in the future I can give them a call.
Anonymous

Reply from Medequip Assistive Technology

Thank you for the feedback. We are glad the items delivered are making such a positive impact on your mum and are providing her with the support needed.


Provider responded

useful service

June 20, 2022
The service is really useful. There are a few things to help keep me safe and independent at home. It would be helpful if they have different ways to communicate and order equipment as speaking on the phone can be difficult for me as English is not my first language.
Anonymous

Reply from Medequip Assistive Technology

First, thank you for taking the time to provide us with the feedback. Medequip do have an online business that sells many items to help people. But with our partnership with the NHS is driven by phone lines and contact. Unfortunately at this time this is the preferred form of communication.


Provider responded

Couldn’t fault them . Brilliant !

June 20, 2022
we had a toilet seat , bed and walking frames provided . They were really quick to deliver, coming the next day . I have had quite a few different pieces of equipment off them for family members. I can’t fault the staff so helpful and reliable.
Anonymous

Reply from Medequip Assistive Technology

Thank you for the feedback. We are very happy that we continue to provide such a reliable service and the staff appreciate the feedback from our service users.


Provider responded

sounds an excellent service

June 20, 2022
We have just been given information and told about the medequip service as we were not aware of it before . This will be really useful as we would like to discuss getting a moving table /trolley and something to use outdoors to aid with walking .
Anonymous

Reply from Medequip Assistive Technology

Please contact the depot (01484 728970), or the Manager at home department (0800 910 1864) directly so we can assist you with any purchases you would like to make. The teams there will give you a lot of information and help to be sure you can get the right equipment you need.


Provider responded

Pretty quick delivering the equipment

June 20, 2022
I had a bad fall just before lockdown and couldn’t walk. I had a walking frame delivered and a toilet seat . They were pretty quick delivering the equipment. I'm not sure but I think it was the nurses that took back the walking frame but they told me that the toilet seat and walking sticks didn’t need to be returned so I still have them and have stored them in the loft . I have been given information now on how to return items.
Anonymous

Reply from Medequip Assistive Technology

Thank you for that feedback. We are very glad that you had a positive experience and were happy with our service. If you ever have other Medequip goods please contact the depot on 01484 728970 and we will arrange to have them collected from you.
Thank you.


Provider responded

Fantastic service

May 26, 2022
I recently used the service after my husband died and I had a lot of equipment that I didn't know what to do with as the hospital wouldn't take it. They were excellent with me and couldn't have been more helpful and sympathetic to me at such a difficult time.
Anonymous

Reply from Medequip Assistive Technology

Thank you for that feedback at a very hard time in your life. The fact you took time to give such a positive feedback to our service means a lot to the people who work here. Please accept our condolences and best wishes at this time. Again thank you for taking the time to give this feedback.


Provider responded

Service was exceptional

May 18, 2022
When my partner died they were so considerate when taking away un required furniture and equipment. Recently I have had a hip operation and the service was exceptional in dealing efficiently and reliably from order and delivery and the lads were so considerate, helpful and understanding when putting in additional equipment. A massive thank you for being so organised that it went so smoothly and I had no worries, so thank you for being so friendly and helpful.
Anonymous

Reply from Medequip Assistive Technology

We are sorry to hear about your loss. Thank you for taking the time to give the team here such positive feedback. We appreciate this even more under those circumstances and also that you have recently had an operation. I hope you have a quick recovery and the operation is a success.


Provider responded